Coach is a global fashion house founded in New York in 1941—a leader in leatherware from handbags to men's wallets and women's shoes. Inspired by the courageous vision of Creative Director Stuart Vevers and the spirit of their hometown, the brand offers a wide range of products at their store location at 16535 Southwest Freeway, Sugarland, TX 77479. Customers can get their bags customized, repaired, and pampered, and the brand also provides a Handbag Guide for inspiration. Coach caters to customers' backpack and clothing needs as well, and can be reached at (281) 494-0014. Reviewers have praised the fantastic service and great attitudes of the associates, who are well-dressed and work together as a strong team. Customers particularly appreciate the help of associates like Juliette, Kylon, Leslie, and Yovanna, who provide personalized recommendations and excellent customer service. The store is well-organized and clean, and the products are of high quality, with the only disappointment being the unavailability of a certain shoe size. Customers have expressed their love for the brand's handbags, charms, and accessories, and have recommended the store highly for its exceptional shopping experience and fair pricing.
This was my second time going to this location for a purchase and let me tell you the customer service in here is excellent!! They treat you equally no matter how you look or how you are dressed. Valentina was my associate but honestly they all work as a team LOVED IT!
August 2026
Shop with Victoria!! she is amazing! she set up my account and really took the time to get me what I wanted, she offered water and even wrapped my purse and boxed. Thank you so much, made my day!
July 2026
I went to this location because the location @ Memorial City Mall were not welcoming at all. No one ever approached me & asked if I needed help. This location was a complete 180. Yovanna was the sales associate that helped me & she is amazing. I also love how she made suggestion on my hang tag & I love how it came out!
