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“I had the pleasure of working with Ismaeel during my recent visit to T-Mobile, and I couldn’t be happier with the experience. From the moment I walked in, he was incredibly patient, attentive, and went above and beyond to ensure all my questions were answered. Whether it was helping me choose the right plan or explaining the features of the new phone, Ismaeel took his time to make sure I was fully informed and comfortable with my choices.”
“Went in to get a Sim card. Reggie took care of us within 10 minutes. This is the corporate location these guys take care of business hands down the best Verizon in the area”
“Visited the T-Mobile store and was assisted by Caitlin. She was very pleasant and helpful. Best customer service experience I have had in a long while. Thanks C ?”
“My service was above anything I could’ve expected. I had traded in a phone a year ago, and forgotten to verify the trade in was credited to my account. Not only was this checked for me, and verified that it was, but it was determined that I was still owed an additional credit to my account. Shannon was professional, helpful, and went above and beyond to help me with any questions/issues I had. ”
“This location is a world of a difference from the Westheimer/Dairy Ashford location! I was in and out of here in 5 minutes to swap out a cable box, which is something the other location couldn't do. I had a horrid experience there due to them being too busy and understaffed, and they lied to me at that location twice about keeping my appointment. At this location, I never needed to make an appointment!! Going to come back to this location if I need anything because the Westheimer location is a trainwreck! You will be in and out in a matter of minutes!!”
“EJ went out of his way to help us set up our new iPhones today. He was exceptionally competent and quick. He provided expertise after online customer service failed us miserably. This Verizon store is staffed with fantastic associates! Thank you for the help today!”
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“My wife got help from Ms Connie to activate her new phone and transfer data and apps. She is such a pleasant person to work with. Quick, efficient, courteous, always with a smile. Because of her, we will remain a loyal customer with T-Mobile. Many Thanks, Connie.”