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“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“Mariii helped me a lot !! I’ve been in that store a couple of times and I only like to come to her because she really knows what she is doing !! She deserves a raise !!!”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“We have a law firm in South Austin. E-tech has always provided us with PROMPT and EXCEPTIONAL Service. I feel very comfortable calling and having them troubleshoot our systemic issues as they arise. Their IT Team resolves the problem quickly if it originates in-house. The IT Team is very professional and kind especially Isaac and Chris. We have had almost three years of stellar service and support. I, without reservation, recommend E-tech Network Solutions.”
“My mom and I recently visited Verizon, and we needed a Spanish-speaking representative since my mom only speaks Spanish. Thankfully, we were assisted by Sarai, a wonderful Verizon employee who went above and beyond to help us. We were there to transfer a phone number from another company to Verizon, and Sarai was incredibly helpful and patient throughout the entire process. She explained everything clearly and made sure we felt comfortable every step of the way. Her kindness and professionalism really stood out, and we couldn’t be more grateful for her support. Sarai is truly an exceptional member of the Verizon team, and we left very impressed with her dedication and care.”
“My experience today at T-Mobile was excellent. Nestor went above and beyond to assist us! 5/5 would recommend you go down to the buda location and visit him! Thanks again Nestor!”
“I want to give a shout out to Kayleen and Luis. Kayleen helped me select the phone and helped to set it up. She was very patient with me since I was using a 3G phone...lol And I still had a few questions a week or more later and Luis (very courteous and kind also) helped me as well. I have found videos on youtube since for the particular phone I bought so, even if I am very limited with technology, I can still learn! As a retired teacher, i know there is no shame in not knowing something....especially if you ask for help if you need it.”
“We want to thank the staff at T-Mobile for doing an amazing job helping us with our services, very patient and knowledgeable. Especially Chris.We are pleased. They had so many people in there but did a good job getting to everyone.”
“Roberto went above and beyond for me today. Spent over an hour helping me with an issue that did not benefit their store directly. I will be coming here with anything cell related from now on!”
“I can’t remember if it was Joe or Josh but the person that helped me was so kind and helpful! I was in and out of there in 30min with a new phone…. Thank you Joe or Josh!”
“Came to the store yesterday and just had the most amazing experience with the sales rep there! I believe the young mans name was Fabricio. I had the worst experience with my old provider and switched to T-Mobile. Was having some difficulties getting things set up and working with my phone and he made everything so quick and easy! Very kind man. Will definitely be going back to this location anytime I’m having trouble.”
“Awesome experience, the mobile expert Braedon has excellent customer service! I mean the best, was good to me and my son, didn't just treat me like a customer. Didn't force anything, just recommended and helped me every step of the way!”
“Went in the store today to check on my ICloud storage. Not Verizon Cloud. Been getting emails from someone about low storage. A very professional and polite young lady helped me and explained how to find my available storage. Very knowledgeable and helpful. Don’t remember her name but please thank her for me! Emails and texts about storage are a SCAM! Her name was Shirley. Credit to the company.”
“I had a wonderful experience upgrading my phone! I visited a different location and was greeted with stares & a 45 minute wait. Drove myself over to this location and they saw me right away! I believe the person who assisted me was Becky, she was wonderful. She has a new hire, Jonathan, shadowing her and they both went above and beyond to make sure I was set to go! The other employees were very kind as well.”
“I was aware of L2 Productions' sustained excellence on sports and similar projects. In part, based on this understanding and appreciation of their abilities, our company partnered with L2 on a video for our Austin-based business. From idea to final product, Scott and his team produced a video that our entire team is proud to associate with our brand and business. They took what we envisioned for one of our major services and partnered with us to bring it to video, from which we anticipate a lot of mileage.Communication, timeliness, creativity, professionalism are each off the charts. In short, understand that L2 Productions is much more than sports, music, events. We look forward to working with them again in the future.”
“They have cool employee, quick and helpful. I am giving 5 star because the employee restored my Google account which I was searching for 5 years and transferred all the information from my lost phone. I recommend this Boost Store.”
“I purchased my new iPhone at Verizon, good experience and Service. I returned to turn in my old phone, being old I needed to use the restroom, but was denied. I had to hurry out and return home. Return later in the week two turn in my old phone. Not a particularly good experience. Otherwise overall a relatively good experience for start. This is the best dictation to typing I have ever seen? for start equals4stars??”
“Super helpful and kind manager and specialists! I had trouble with upgrading my phone on my end, but they were understanding and very patient on both of my visits.”
“Joel and Reyna were so sweet! It felt more like a hangout rather than getting a new phone, even with good conversation they were still extremely helpful. I'd choose this location over any others.”
“Wonderful!! The team is awesome. My Sync Drive app wasn't working so we went in today. The problem was not a routine issue so she needed help, everybody helped!!! She told us to drive for 15 minutes and it should work, it did!! Thank you so much, no more worrying and I have all my needed information.”
“It took me a while but I finally got in contact with a wonderful and patient tech. Russell helped me and I would like to thank him. Just wish we could contact someone at night.”
“GREAT CUSTOMER SERVICE EVER!! Had troubles with my phone and I called spectrum Mobile but didn't get much help and this store help me props to Alma she helped me purchase the phone and ran everything smoothly. Belle helped me with a trade when I couldget get help at other stores or over the phone. Orlando was very polite and nice not only with me. Not to forget David also very polite and helpful. Would highly recommend coming here and asking for either Alma, Belle, Orlando or David. My favorite to go store for anything.”
“Anderson provided exceptional service assisting me with my spectrum phone lines! He went above and beyond to make the process smooth and quick; very kind gentleman.”
“Jennifer went the second mile in helping a cautious baby boomer switch from a mangled iPhone to a newer iPhone newer version. I appreciate her patience and courteous behavior. She’s a special employee at the 41st St, Austin, Tx , Spectrum store”
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“23 year customer here. All of my phones except the first (at Pinky's Pagers on Congress like around 2002, Motorola StarTac... still have it for the nostalgia!) was bought at BestBuy, first time buying at a Verizon store. I went in about 6:30 p.m. on 06/04/25 and was greeted by Sam (If I remember right). I told him I wanted to upgrade my Note 9 to the new S25 Ultra... Long story short we went though the options even though I knew what I wanted. He was very informative and easy to talk to. The process didn't take very long, probably less than 25 minutes from walking in to paying. This time estimate didn't include the transfer of everything to the new phone which I took home to do myself. Thanks Sam, you made that easier than I thought.”