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February 2024
They are the absolute worst company! Their sales reps harass people at grocery stores to join. The internet goes out consistently just like Texas electricity. They've contracted with apartments so that they are the only company that can service the residents.
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February 2024
Spectrum raised my rate by $55.00 per month all at once and with no warning. been a customer for 24 years and they are not the same. their customer service reps are not willing to retain customers which is likely a tone set by corporate. just another reason to disconnect.
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February 2024
unreliable service. every month or two they're down for a day or longer. the phone service is total trash in Austin too, I get 1 bar 99% of the time. when the free year and they jack up the prices of internet I'm just going to switch