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“Bridgett was THE most helpful! I have been a client since 2016 and am absolutely in love with every piece I have purchased over the years. I came in with some pictures and ideas of what I was hoping to find and Bridgett found perfect solutions for whatever I had in mind. Bridgett is knowledgeable, professional and absolutely fabulous to work with! Thank you!”
“Very friendly staff. The Order process was clear and simple. Pricing was reasonable unlike other furniture stores. It was nice walking in and not being bombarded or pressured. Highly recommend this place.”
“Mattress Firm is the best place to purchase a mattress. That’s all they sell and they are very knowledgeable about the product. Cory was kind, considerate, helpful, very knowledgeable and very patient. He took his time and explained things fully. Cory made buying a mattress fun! If you are in need of a mattress, Mattress Firm is your place and Cory is your guy!”
“Drew was fantastic and took time to explain everything we needed to know. My son and his wife bought an adjustable bed and so did I. I highly recommend this store! THANK YOU.”
“Just purchased patio furniture from Rooms To Go and Deanna Matthews was our sales person. She was very helpful, patient and informative and made the process very easy!!”
“Trey is the best at helping people get what they want and avoiding stuff that wont work for them! If you are doing anything related to gas appliances of any kind, especially if you are contemplating an outdoor kitchen, you must go see him! Been shopping here for 20+ years and never had a bad experience!”
“The staff is always friendly here and happy to help. They work and don't just stand around. The store is always well stocked and I always find more than I need. This is one of the best Kirkland locations.”
“Sales Manager Alex at the Woodlands location was amazing. I went in feeling overwhelmed and left feeling super relaxed and prepared. That is all thanks to Alex. She was very helpful and gave me all the information I asked for and answered my questions with straightforward and honest answers, which I love. I loved how she wasn't pushy and was just trying to help me in the way I needed. I would definitely go back and buy furniture from here again, especially through Alex.”
“Savana was incredibly knowledgeable and helpful in our decision to buy a sactional couch. She was patient while we asked a million questions about fabric, layout and pricing and was kind to our wild children who were in the store with us. Thank you for a great experience!”
“This store had nothing organized or any employees on their floor. I understand being understaffed but I walked around for 20 minutes and didn't see a single employee. Although cosmetics/makeup section was clean.”
“I have purchased several items from Arhaus in the Woodlands with Natalia, she is so kind and helpful and has made my shopping experience here a really positive one. She goes above and beyond to ensure I get the pieces I am truly happy with and keeps me updated throughout the delivery process. Amazing furniture items and excellent customer service. Thank you Natalia for your help!”
“This location of World Market has superb customer care service peoples! Courtney assisted me with my purchase. Between her and the manager who also assisted me, my purchase was completely satisfactory. I was happy to do my shopping here! I HIGHLY recommend that you do your business with this location of World Market. Please recognize Courtney for her great efforts.”
“Mr. Steve Heering has exceptional customer service skills, detailed knowledge of Lazy boy products forwards and backwards and inside out and let my wife and I take our time deciding! We actually purchased and when I got home changed my mind and my wife called back and went in and he was super nice and said to have me come in and take my time checking everything, and that they will refund the full order from previous purchase which was final sale after discounts, because he mentioned a few times to my wife, that he wants to make sure I was Happy!! That speaks volumes!! We did go back but Mr. Heering was off that day so I did not get a chance to thank him personally!! The staff helped us do the exchange because Mr. Heering had already approved it!! We got our first Lazy boy chair and absolutely love it! It is a glider, with rotation and of of course super comfy reclining (Mr. Heering showed us this on the first day we went in, and lots of other chairs and explained everything and no pressure at all, just wants us to have exactly what I was looking for) that I have not seen in other companies!! Thank you Mr. Steve Heering!! God Bless You!!”
“We get certain beauty essentials like Waleda food cream(which is my favorite hand cream) and No.7 from Boots only in this store. I bought 3 bottles of handwash and though the offer for getting a $5 gift card with this had expired, one of the manager honored it and gave me a $5 gift card.”
“I had an issue with an item being charged incorrectly when I visited this past weekend. I live over an hour away from this location and was worried it would be a hassle to fix. I called the store the next day and spoke with the manager, Claire, who was so kind and helpful. She handled the mistake right away and graciously offered to make it right by overnighting a gift card with store credit for my purchase.
The next day, to my surprise, not only did I receive my credit back, but the package they sent me with the gift card also included the cutest light-up Christmas tree decoration and a handwritten note from Claire and the management team. It was a big surprise and so so thoughtful. It completely turned my experience around.
Claire went above and beyond for me and has made me a customer for life! Claire, thank you so much! - Mrs. Seid”
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“We have worked with Ruben at Bassett a couple of times now and he truly is the best. It can be intimidating going into the store and making decisions but he made it so enjoyable! Ruben really listened to our likes/dislikes and always was happy to answer questions and try different things. He is incredibly talented and you won’t be disappointed!”