Mailbox Centers near Waxahachie, TX

“This review is solely based on my interaction with the patient kind manager, Kim at this store. She was so helpful when I told her about my lost package. After getting the run around from the corporate office, she went out of her way to assist me with filing my claim. I am upset that UPS delivered my package to the wrong address and won’t retrieve it, but the level customer service I received from Kim was exceptional! She truly cares about her customers. Thank you so much.”

“Had great customer service today at UPS store in Midlothian. Took a return, clerk named Lyrick noticed that it required shipping fee and after asking if it was Amazon return, she took time to explain Amazon ship policies to me that I wasn’t aware of. She suggested that I call Amazon customer service, which I did, and Amazon said they would cover ship cost. I appreciate that Lyrick took the time to explain and give me an Amazon customer service card that the store has pre-printed for customers. Lyrick’s information was thorough and spot on and I ended up saving $83 in shipping an item back to the seller. Thank you for awesome customer service! Good job to the whole store and employees! Thank you Lyrick!”

“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”