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“Nancy, who is one of the Tellers at Americ’a’s Credit Union at the Lancaster Branch
office. She is exceptionally. She is always so helpful. I always go to her with any issues I have.
Pat J”
“I just want to share how much Lori Gaines who is a Loan Officer with Neighborhood Credit helped me complete my loan application. She was such a wonderful and knowledgeable person. And also kind and caring about getting my loan financed. She worked patiently and diligently while her counterpart was off to ensure I had everything I needed. She guided me through the warranty information and about next steps. She was awesome to work with!”
“I spoke to Jessica about a possible scam that I may have caused and she was very helpful and took care of my needs very professionally and I am so thankful for all her help. Cudos to her.”
“Excellent customer service each and every time I go there. As an older customer the staff is very kind, patience and respectful towards me. Sometimes I would be so frustrated with the technology of using my phone/computer and the banking system that I would go in and the staff would assist me with understanding and working through the problems even after they had closed. Now that's customer service. Thank you for your service.”
“Opened my account. Had the most wonderful experience ever. Everyone is so friendly at this location. I did a green map to see what account best fits me which the banker was nice to do for me!!”
“Always a good experience. Ginger, Don & Kevin are very efficient and professional. They still manage to be warm, welcoming and accomodating. They've taken care of my banking needs for years. Two thumbs up.”
“I was with another bank in Red Oak for 11 years, I don't think they knew my name or cared. Community National Bank & Trust has sent me 2 thank you's in the mail, every time I go in door I am welcomed in a friendly manner. Best Bank around”
“I've been banking with First Convenience Bank for years now and not only have they provided excellent customer service in the local branches but, as a Practice Representative for Comfort Rehab Chiropractic Cedar Hill TX, they are very proactive with showing support towards other local businesses. Thank you Branch Manager Valeria Batres!”
Closed
102 TX-342, Red Oak
Banks
“There is not a Better Bank than the Interbank on 342 in Red Oak. Their Professionalism, , concern , and Kindness is so appreciated ! Sonja the Operations manager is Always there to help me even when I get locked out of my online banking ( Which is a lot)!!! I would Highly recommend Interbank to Anyone”
“My dad banks here and even though it is on the same property as the Federal Prison, it's still a nice place with helpful and nice staff. There aren't many employees but they ask about my Dad everytime I come by to do some bank business for him since he's moved to a retirement place. Very nice. The road on the property could use some work but that isn't the responsibility of the CU.”
“I went in today to set up another bank account/close out a teen checking & Ruben made it very easy! He took care of it as soon as I got there with great customer service & thoroughly discussed details with me.
Great place, bank & customer service!”
“My preferred bank by far! I stopped using the drive through and started going in store. This is due to atmosphere, the staff truly knows how to put a smile on your face.”
Open 24 hours
1452 W Pleasant Run Rd, Lancaster
Banks
“I love this location. They are busy so if you need a personal banker it's best to schedule a appointment online and you can make the most of your day. Everyone was pleasant. The lines are not as long since the location on beltline is back open. However on Saturday the second location is closed and it's a peak day for this location. They do offer Saturday appointments. Everyone seems willing to help you and took care of my financial needs. Great associates from my personal to my business. They also have a mortgage and investment specialist here. Love it! My neighborhood bank.”
“Staff was very polite and professional. Management can out and greeted me asking if there was anything they could help me with. Very pleasant atmosphere. I’d very much continue to bank with them.”
“As always they are very courteous and well take care of needs to your satisfaction and to have a good conversation with. Very nice people and I enjoy my visit every time”
“Marsaliea, the Bank Manager, did an outstanding job in assisting me when I needed help. She is a Awesome representatives for Company/Bank. I am sooooo thankful for her kindness.”
“The girl was very kind and tried to help even though the language was different. She made an appointment for me the next day with someone who speaks Spanish since they were about to close that day. Both were very kind.”
“I am super grateful for Taniya! she is such an amazing helper. I felt so bad because we needed a lot of help but she welcomed us with open arms! She deserves a raise for all of her hard work!?”
“I visited inside the bank to get cashier’s check issue resolved. Since I had already scheduled my appointment online there wasn’t a whole lot of waiting. But my presence was acknowledged and was told that the banker will see me shortly. The banker, Olivia apologized for the short wait. She was very nice and helpful and resolved my situation with upmost respect and professionalism. I appreciated such a service and her eagerness to help without delay or hassle. Thank you!”
“I have to say Rebecca is the nicest most sweetest lady I've met and she passes those characteristics on through her customer service. Very polite, very knowledgeable, very helpful. Thanks Rebecca!”
Open 24 hours
557 East Ovilla Road, Red Oak
Banks
“This branch has the best customer service you could ask for. The energy and the atmosphere is great. It’s nice to be acknowledged and greeted when you walk-in the door. The lobby is always clean and smells good.”
“Jasmine was a true lifesaver today!
Her professionalism was greatly appreciated!
She is most pleasant and helpful.
You should be honored to have her on your staff!
Michael”
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“Overall i love Capital One Bank because of what they offer. I have the Capital One 360 checking account and i love it. There's no minimum nor monthly fees. Everything you need is either on the Capital One app or website. If you want checks you have to sign in online to get them. The first 50 checks are free and so is the shipping. I also have a Capital One credit card and i love it. If you have questions about your credit/ debit card you can call Capital One and i think they answer the phone seven days a week. Iv'e called on a Sunday and they answered the phone. Also the Capital One app tells you your credit score for free. The app even helps you locate nearby Capital One Banks. I go inside if i'm depositing a lot of money or withdrawing a lot of money. The bank tellers are fast and are very friendly. I love how they also have coin rolls. I save all my coins then deposit it in my bank account. It took me ten years to save $135 in coins. I put all that money in my bank account. I would recommend you open a Capital One Bank account because it's the best bank i know of. If you need help with anything banking or credit card related they are here to help you.”