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“I have been coming here for the last few months to cash checks. Their staff isn't as friendly as some of the other frost banks I have been to, and when I had lost my driver's license and had a paper copy of my new one they wouldn't honor it (I think they are still supposed to though) they talked to management and there was some kind of issue with proving it was me even though the paper copy had my photo. I guess it wasn't watermarked? But after I got my ID, everything has been fine. I normally use the drive through. It's very easy to use and by the way the cinnamon coffee at frost bank is delicious! and so are their sugar cookies!”
9AM - 7PM
2100 SE Loop 410 Acc Rd SE, San Antonio
Banks
“Wow guys let me tell you something when you bank with Woodforest banking you will not be disappointed ? They’re very reliable, respectful and professional I love Jhade she’s the most sweetest young respectful woman there also kind??????”
“I have been a SSFCU customer for about
Twenty years and have always received great service in office, drive through, telephone, for any of my transactions banking with this credit union. Thank you SSFCU.🙂🙂🙂”
9AM - 5:30PM
2022 SE Loop 410 Acc Rd, San Antonio
Banks
“Joshua did an outstanding job! He is courteous, and knowledgeable. He was able to answer all of my questions, putting my mind at ease, and helping me be confident in my financial decisions I made today.”
9AM - 5:30PM
4910 Windsor Hill, San Antonio
Banks
“Ashanty, she was a big help very polite, very educated and took her time explained everything and how things work. She was a delight to be with today…..keep her she is a great asset… thank you again for taking the time with me.”
“My fiancé Marcus.Kudla and I had a wonderful experience at Woodforest Bank thanks to Brandon. He was incredibly helpful, professional, and in great spirits the entire time. His positive attitude made our interaction smooth and genuinely pleasant. It’s rare to meet someone who brings that level of care and energy to their work, and it truly made a difference.
Woodforest is lucky to have him, and We appreciate the excellent service he provided.”
9AM - 5:30PM
21102 U.S. Hwy 281 N, San Antonio
Banks
“This is the place to do your banking. Really! The staff here greet you when you come in and are warm and kind regardless of the mood you might be in when you arrive. Everything is handled quickly and they seem to really care about their customers. They remember details like your name or your dog's name if you bring them in frequently. Little things like that make a difference when you have to run errands and I appreciate that.”
“Jo Mendez-Tsosie was so kind and helpful. I had recently fell victim to a scam and she heard me out and helped me quickly. I she took care of everything for me and made it so easy. I left the bank today in good spirits with a brand new card same day! 10/10 recommend this location they’ve always been so nice and helpful.”
9AM - 7PM
8315 FM78, Converse
Banks
“The experience was quick, easy, and pleasant. Becky Jo Nuno & Lynette Randoff were very detailed in explaining the whole process. We thank you for your assistance.”
“Been with this bank for two years Always very courteous and helpful It’s such a chill vibe when you go in to do business I appreciate Justin and Miranda they’re always happy to assist ??? keep up the good work”
“I am very pleased with Woodforest National Bank I joined them recently because I kept being Scammed. So I joined here and they have wonderful employees and they are so helpful I’m not as smart as now that I’m older and everyone is so helpful and kind to help me out with my concerns.”
“Diego and Leah are the MVP! They helped me thru so many obstacles I was facing with my app, closing accounts, and applying for a loan and they made it such a breeze to come in and get it all taken care of as I have bad social anxiety so they really made me comfortable and able to get all my issues settled today without any further questions. I’ve been having a hard time finding representatives that I feel safe with since my branch GM retired and it looks like I’ll be coming here more often! Thank you guys I love this location!!!”
“After having a very disappointing experience at another Security Service location about a week ago, I decided to give this branch a try, and I’m so glad I did. From the moment I walked in, I was greeted with genuine kindness and professionalism. Every employee I interacted with was friendly, welcoming, and eager to help me!
The difference in customer service was night and day. The staff took the time to answer my questions, made me feel valued as a new member, and turned what I expected to be a stressful visit into a great experience. It’s rare these days to find a team that truly cares about providing excellent service, but this location absolutely delivered!!
Thank you to everyone at this branch for restoring my confidence in Security Service. I will definitely be returning to this location for my banking needs and highly recommend it to anyone looking for outstanding customer service!! Big thank you to Danielle, Kaleb & Mr. Drew. Thank you guys so much again for being so nice to me! ❤”
“5/5 Stars
I cannot say enough good things about the customer service at Woodforest Bank. The entire team is friendly, knowledgeable, and always goes the extra mile to assist with any questions or transactions. They treat you like a person, not just an account number. If you're looking for a bank with a great atmosphere and stellar support, this is it.”
9AM - 5:30PM
6907 N Loop 1604 E, San Antonio
Banks
“I had a wonderful experience, got everything accomplished did not expect to Marcella was a pleasure to work with. I want to thank her for Getting everything accomplished today”
8AM - 6PM
2023 Gold Canyon Rd, San Antonio
Banks
“Every time that I needed help, these people have come thru. It seems like they take my business personally and I always come out very satisfied and very happy. You just cannot have a better experience. The folks that work here make firstmark GREAT. I really like doing business here.”
7AM - 7PM
19500 Bulverde Rd Bldg. 1, San Antonio
Banks
“4 stars only because of minor problem in which they promptly fixed. I wasnt a member and they made it very easy for me with the process of purchasing my vehicle. Im definitely going to make penfed my primary financial institution. If they were this good helping me when i wasnt a member, i can only imagine how its going to be once im fully vested. Thank you.”
“As the owner of a small business I highly recommend businesses having an account with Woodforest National Bank.
The convenience of the hours, the quality of the products, and the professionalism and courtesy of the incredible staff are unbeatable.
This location in particular is led by a wonderful branch manager (Nancy) that is smart, compassionate, and amazing at what she does.
Can't recommend enough a business owner opening a business account here along with a line of credit. You'll be glad you did.”
9AM - 5:30PM
1421 N Loop 1604 E, San Antonio
Banks
“I have been coming to this location for 3 years now. I have been a member of Security Service credit Union for 9 years. I am a veteran, truck driver, entrepreneur, and now full time ministry. I appreciate the financial education support, protection, guidance in participating in the multiple offers THAT IS VERY EFFECTIVE. Such as the phenomenal id theft. I had an issue that they were at the fore front off supporting me through the solutions, without abandoning the needs of the customer. It was this location that I have always had a great experience with Mr. Oscar L. Galarza, I’ve known now since coming to this location, he befriended me from the start with a greet and a smile. Mr. Fernando Herrera came like a banking superhero with the most amazing customer retention strategies that brought me to this blessed review. I appreciate this bank that much more for these 2 men. GOD BLESS, their service to SECURITY SERVICE CREDIT UNION.”
9AM - 5:30PM
11530 I-35, San Antonio
Banks
“What a wonderful experience! Being “born in the 40s,” I was hesitant to apply for a home equity loan because so much had to be done online. My credit union only considered equity loans online so I went to Firstmark and they immediately made me feel at ease and were supportive every step of the way. My Quality of life is so much better now and I have Firstmark Credit Union to thank!”
“The customer service was exceptional and the gentleman helping me was able to answer all of my questions.he was knowledgeable with the products and I appreciated the efficiency in which he handled my transactions.”
“Probably the best banking experience in my 60 years of banking. I've been with them for >20 years. They are extremely customer focused and work hard to help you save money and budget effectively. Absolutely superior to any other bank I've used.”
“Member service representative teller - I came in with a lot of anxiety she calmed me down and she showed me everything that I needed to do to apply for this loan and she made it so easy and I wish to thank her and this bank for her services she is very nice and professional thank you. 😀”
“The whole experience was a positive one, Amy was approachable knowledgeable. We particularly appreciated her accessibility and efficiency. Highly recommended for your mortgage needs.”
9AM - 5:30PM
1945 S WW White Rd, San Antonio
Banks
“This bank is simply the best 👌. Im old and grumpy. I don't accept stupidity. These ladies go out of their to help and don't stop until it's done. Old school customer service with a sense of purpose. Congratulations to everyone at ww white branch.”
“Needed help with a wire transfer. Sandra and Belinda were fantastic! Walked me through the process and helped troubleshoot when we ran into a snag sending it. Only small banks offer that kind of personal service.”
“I had 3 task on my list yesterday and all 3 were resolved in a most pleasant and expeditious manner.
Peggy and Brooke were so very helpful and most pleasant!
This atmosphere is the biggest difference in a local state Bank and the other guys. Also they know me! me!”
9AM - 5PM
1207 N Loop 1604 W Ste 115, San Antonio
Banks
“Mrs. Vega has been extremely helpful over the last few weeks. She has been extremely patient as we have been navigating transferring assets and we are very pleased to have her as our specialist at The Vineyard.”
“I have been banking with sunflower bank for several years now, and they always take good care of all my banking needs. Jaime and Luis are always there to help me if I need anything or have any questions. Thank you guys so much. I appreciate it!”
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“Great staff, very polite and professional. I opened up my checking account fast and was offered a drink and a snack while I was being helped. I am glad to be part of the Frost Bank Family ?.”