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“My go to Home Depot! They always have good customer service. Just today Michael helped me load up my concrete stones without being asked. Very friendly and professional!”
“This is my favorite Lowe’s, I’m here a lot. Mel works in the garden section and he is so helpful! He helped me load the heavier items in my car and find the flat cart I needed. It’s people like Mel that make this Lowe’s a personable experience.”
“Had a Great Experience yesterday!! Immediately upon arriving Delia acknowledged me with a hello and asked if I needed help. She made sure I left with what I needed and even gave me some pointers on how to plant my seeds. Thank you so much Delia, I will definitely be returning.”
“I recently ordered paint for curbside pickup, which is much easier than bringing my three kids into the store. Khalil delivered the paint with a huge smile and even offered me a cold bottle of water. His kindness made me feel less guilty about using the curbside service. Excellent customer service!”
“I came there for one bag of soil and left with 3 plants and some soil. The customer service was phenomenal kind and professional. Because of Mr Anthony generosity and customer service , I can honestly say it was the best by far and because of him I’ll be shopping at Lowe’s again.”
“I want to give a shoutout to Nate and Stephanie for their assistance with buying a couple of tool chests recently. I picked up the wrong one and when I came back to the store for the correct model, Nate already had the right one pulled and then Stephanie helped me with getting the 2nd one. They both were very kind (despite my frustrations in the return trip) and I'm grateful to both employees for their help and kind attitudes!
I also noticed another employee, I believe his name was Miguel, who was literally RUNNING to help people when he saw they had a need. Excellent customer service!”
“Bought a washer and dryer from here yesterday evening with family and friends accompanying me. The young lady that helped us, Miranda -- (sp?) was extremely helpful and attentive to mine and my party's needs and got us to and through the process in fairly short order. A very friendly and helpful staff was on duty and they got us in and out of the store. It was an excellent experience overall!”
“Everything I was seeking was there, but some of it was not where one would expect (even the help). Kudos to the sales associate who located the "missing lumber" location and then brought it to our checkout register, making Lowe's our one stop after all for the day's yardwork.”
“THANK YOU to this store, to Kyle in particular, for calling us to let us know that a scammer was trying to use our information to order something from their location. We aren't even located in Texas and they took the time to call us and let us know. So grateful to you all!”
“Going to take a moment to commend Lowe’s and particularly this store. I’ve been pleasantly surprised by the merchandise, staff, service and now I need to give a big kudos to the team for the Memorial Day presentation in the parking lot. So tastefully executed. If you have not seen it yet you should swing by. It does a great job of honoring those who paid the ultimate price….WELL DONE LOWES!!!!
Best I’ve seen in retail.”
“Exceptional service, truly world-class! That’s the level of support I received from the team at the Allen Home Depot.
I don’t usually write customer service reviews, but my recent experience was so outstanding that I felt compelled to share. I faced a challenging order with a major issue from the vendor, but the staff at Allen Home Depot went above and beyond to help me. They provided 110% support and resolved all my issues, ensuring I received the product I needed. This was a top-notch experience, and I’m especially grateful to Brenda, Jessica, and Justin for their unwavering assistance throughout the process.
It’s clear that the entire team at Allen Home Depot shares the same positive, customer-first attitude, making it a place I’ll gladly return to.
A fantastic experience overall!”
“Good Afternoon, I got delivered my dryer by Antun and Stewart, on time they checked my dyer and Brought it to the back of my garage for me, Appreciate the hard work and Outstanding customer service would definitely have them deliver more things for me again. Thank you both.”
“I recently paid my bill at the Lowes in Rockwall and inadvertently left my envelope with my receipts and some other papers there. The Cash Administrator, Angie Havens, returned my items to me in the mail with a nice note. I really appreciate that kind of customer service! Many thanks and kudos to Angie--she is quite an asset for your company.”
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“This review is about Riley and Derek from the Wylie TX store.
I was looking for a riding lawn mower. I know I wanted good quality and a good price. Riley was extremely patient with me, he took the time to explain the different riding lawn mowers they carry, but I cannot tell you how many times he was about to ring the price and I changed my mind as to which tractor I wanted. He was very, very, very patient with me. He helped me with the credit application, he did all the work and not once became impatient with me.
My next dilemma was how to get the tractor from point A to point B. I KNOW they could have loaded the tractor to my truck, but the problem was HOW I was going to unload it without destroying the tractor or killing myself. So Riley and Derek put their thoughts together and Derek was so kind that he delivered the tractor on his truck to my house the next day. Derek took the time to show me how the tractor worked, he made me ride the tractor so I could become familiarized with the machine, and he answered all my questions.
This purchase could not have happened without Riley and Derek. It just shows you THEIR dedication, teamwork, awesome customer service, and most importantly, DEDICATION and LOYALTY to their employer (Tractor Supply Company), by going out of their way to help a client and make a sale.
Winners find a solution to every problem, losers find a problem to every solution.
This team is a winner, they find a solution to every problem!!!!!
Thank you Riley, thank you Derek.”