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“I could not charge my phone because their was something in the charging port. I took my phone here and they had it cleaned out within one minute! I also had them test plug it in just to make sure and they gladly did. It was dldo a free service!”
“Zachary B is friendly, knowledgeable, and quite witty! I greatly enjoyed our interaction during the purchase of a new iPhone. He listened to my needs, recommended the best model based on my concerns, and assisted with setup of the new phone. Well done!”
“The guy who way there yesterday was amazing. He didn't have my somethings that was part of the package deal that I got with my phone (liquid screen protector phone case xcetera) so he tracked down who did and solved the run around for me as well. Sorry I don't remember ur name but Thank you so much for the EXCELLENT SERVICE.”
“Today I noticed that my screen protector was cracked so I went on my lunch break to get it fixed, knowing that I have a warranty on the ZAGG Screen protector that I bought to see if I could get it replaced I went into the Riverdale store where I had purchased my phone and when I walked in and showed the guy in the front, he was quick to tell me that they do not do replacement screen protectors at the store and that I would have to go to the Ogden or Layton store to get my #Warranty. I was kind of confused since that was my main Verizon store for about 15 years now, either way, I ended up going to the Ogden store where I met Daniel. I let him know that I needed my screen protector replaced and that I would have a warranty on it. He asked me where I bought the phone from and I told him Riverdale and he said oh you’re usually supposed to make sure you replace it at the store you bought it from and then I let him know they told me that I needed to go to a different store. He Let me know that is not correct and that I should’ve been able to replace that screen in Riverdale store so he was kind enough to let me know that he was sorry for the inconvenience of me driving all the way out to Ogden to get it replaced and gave me a great deal on the screen protector, knowing how far I have traveled and I just wanted to let him know I truly appreciate it. Kudos to Daniel for having great customer service skills I’ll definitely be going back.”
“I had a great conversation and help from Mr. Cameron Weaver today, he helped guide and assist me in what I needed to do and what my predicament is with my phone bill and my roommates who won’t pay a single dime because they decided to port out of the family plan and leave everything up to me which made bills 5 times what they were and I don’t got the money to pay for it! Cameron is an awesome dude and is very helpful and considerate of everything I’m dealing with and it was no sweat and no pressure to help me out and get me situated. Thank you Cam, 🙏🏼🔥 I hope others who also seek help, find you, they need to! Preciate you 100%!!”
“Janie is amazing! She was so patient with my mother-in-law while she got her very first smart phone. She's also some kind of wizard with screen protection application! Dealing with phone issues can often be very difficult, but she made our visit easy and pleasant. Thanks, Janie!”
“(Translated by Google) Very good service from the young man who was there, he treated me wonderfully, he solved everything very quickly, good service, I recommend it ?(Original)Muy bien servicio por parte del joven que estaba me atendió de maravilla solucionó todo muy rápido buen servicio lo recomiendo ?”
“This guy sucked and didn't help at all! My phone started working and my number started to work, so now I get texts and calls from my girlfriend and mom. Im so upset he fixed my phone! (im just playin, this guy was actually really helpful)”
“Amari was great and spent a long time with me. Answering questions and showing me how to use my new phone and watch. There isn't anything else he could have done to make my getting a new phone any easier”
“Earrings spent over an hour helping me with my Hotmail account and he helped me find my gmail account. He also went over and beyond in helping me with my apps. He was knowledgeable and he listened to an old lady. His customer service is above the top! His knowledge and skills are so excellent in this world of technology! Keep him!!”
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“It was a very rewarding and friendly experience. Emily was very knowledgeable about how to use the tools and set me up. I came in to exchange or go else where. She asked me what the phone was doing?.not putting blame on me..she stayed focused on me and what I was saying.Then she went to work on my phone. It was amazing just to watch,And listened.i was so surprised by the outcome.we did upgrade to and iPhone it was just wonderful. Thanks for the support of the team and her understanding please let her know just how wonderful she is.”