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“TINA ?! Thank you so much for going above and beyond. You went the extra mile to deliver an encore performance. I appreciate you! Every Metro needs a Tina. Patient, knowledgeable, and on point!”
9AM - 9PM
253 12th St, Ogden
Mobile Phones
“Today I noticed that my screen protector was cracked so I went on my lunch break to get it fixed, knowing that I have a warranty on the ZAGG Screen protector that I bought to see if I could get it replaced I went into the Riverdale store where I had purchased my phone and when I walked in and showed the guy in the front, he was quick to tell me that they do not do replacement screen protectors at the store and that I would have to go to the Ogden or Layton store to get my #Warranty. I was kind of confused since that was my main Verizon store for about 15 years now, either way, I ended up going to the Ogden store where I met Daniel. I let him know that I needed my screen protector replaced and that I would have a warranty on it. He asked me where I bought the phone from and I told him Riverdale and he said oh you’re usually supposed to make sure you replace it at the store you bought it from and then I let him know they told me that I needed to go to a different store. He Let me know that is not correct and that I should’ve been able to replace that screen in Riverdale store so he was kind enough to let me know that he was sorry for the inconvenience of me driving all the way out to Ogden to get it replaced and gave me a great deal on the screen protector, knowing how far I have traveled and I just wanted to let him know I truly appreciate it. Kudos to Daniel for having great customer service skills I’ll definitely be going back.”
“Great customer service from Yajaira! They didn't have the phones we were looking for in store, so she helped us order them from the app. She s so helpful and sweet. She helped even though she received no commission for the phones. This will now be the only Boost mobile I go to for future service needs. Highly recommend this store and employee.”
“Zachary B is friendly, knowledgeable, and quite witty! I greatly enjoyed our interaction during the purchase of a new iPhone. He listened to my needs, recommended the best model based on my concerns, and assisted with setup of the new phone. Well done!”
“Been a customer for about 8 years now, but recently we had a great experience! Our service attendantJay was extremely helpful, friendly and knowledgeable. Even hooked us up with a better plan that was more suited to our family. Will definitely be sticking around for a while longer. Especially if this level of service continues.”
“I had a great conversation and help from Mr. Cameron Weaver today, he helped guide and assist me in what I needed to do and what my predicament is with my phone bill and my roommates who won’t pay a single dime because they decided to port out of the family plan and leave everything up to me which made bills 5 times what they were and I don’t got the money to pay for it! Cameron is an awesome dude and is very helpful and considerate of everything I’m dealing with and it was no sweat and no pressure to help me out and get me situated. Thank you Cam, 🙏🏼🔥 I hope others who also seek help, find you, they need to! Preciate you 100%!!”
“Karthik was super helpful and friendly today!! Saved me allot of money switching over from Xfinity Mobile and helped me set up a new iPhone and setup the glass protector and case for me!! Give this man major props and hope he gets a raise! lol. Thanks for all your help today Karthik! You rock!”
10AM - 8PM
859 S Washington Blvd Ste 4, Ogden
Mobile Phones
“The guy who way there yesterday was amazing. He didn't have my somethings that was part of the package deal that I got with my phone (liquid screen protector phone case xcetera) so he tracked down who did and solved the run around for me as well. Sorry I don't remember ur name but Thank you so much for the EXCELLENT SERVICE.”
10AM - 7PM
3178 Washington Blvd, Ogden
Mobile Phones
“Janie is amazing! She was so patient with my mother-in-law while she got her very first smart phone. She's also some kind of wizard with screen protection application! Dealing with phone issues can often be very difficult, but she made our visit easy and pleasant. Thanks, Janie!”
“Jeremy is the best tech in Utah, he has repaired many of my devices that I thought were beyond repair, he uses factory quality products to refurbish each device where other locations skimp to save a buck. I highly recommend that do your business at Prestige Wireless! I have followed Jeremy from PC laptops to now His location! Thats right he is that good that he was able to open his own store. Trust me I say he will treat you right, He is a family man and faithful to his customers and you will always feel welcome and leave happy.”
“Amari was great and spent a long time with me. Answering questions and showing me how to use my new phone and watch. There isn't anything else he could have done to make my getting a new phone any easier”
“This guy sucked and didn't help at all! My phone started working and my number started to work, so now I get texts and calls from my girlfriend and mom. Im so upset he fixed my phone! (im just playin, this guy was actually really helpful)”
“I needed help setting up my daughter's phone with family link. Whitney A. took care of me like we were besties even though I just met her. She is highly knowledgeable about Samsung phones and fixed my problem in less than 10 minutes. The rest of the time we gabbed about girl and mom stuff and she showed me so much kindness and grace. Her service went beyond the customer experience. She connects with people making lifetime customers.”
“Taylor was fantastic! Even though I had an unusual situation, she got everything sorted out quickly and was patient, kind, and genuinely helpful the whole time.
I also want to give a shoutout to the manager, Kyle. There was a bit of a wait, but he made a point of checking in on everyone in line and also how he managed his team in the store!
Overall, this store has an amazing team. Great service from start to finish — highly recommend! 🙌”
“Earrings spent over an hour helping me with my Hotmail account and he helped me find my gmail account. He also went over and beyond in helping me with my apps. He was knowledgeable and he listened to an old lady. His customer service is above the top! His knowledge and skills are so excellent in this world of technology! Keep him!!”
“Went in to get a new screen after a disappointing experience yesterday at the riverdale store. Max was extremley polite , quick and very helpful! He has a good crew and should be commended.
Job well done max!”
“After having been an Android user for 25 years, The Dove and I went to our local TMOBILE store in Clinton Utah. We traded our Android phones for brand new IPhones, Pro17 Max.
We met Whitney at the store who took care of us, held our hand, reassured us that everything would be ok.
We were so nervous, about changing phone brands but Whitney was just great. Extremely knowledgeable, friendly and courteous.
5 STAR SERVICE FROM WHITNEY
THANK YOU VERY MUCH!!!”
“(Translated by Google) Very good service from the young man who was there, he treated me wonderfully, he solved everything very quickly, good service, I recommend it ?(Original)Muy bien servicio por parte del joven que estaba me atendió de maravilla solucionó todo muy rápido buen servicio lo recomiendo ?”
“Alayna idk if that’s how you spell her name but she was absolutely amazing, incredibly helpful and super nice and knowledgeable. We did so much running around and she gave us more info then even the customer care line, Layton just straight up hung up on us after I tried explaining my situation with a transfer pin. How rude. Go to the roy store. They’re amazing.”
10AM - 8PM
985 W Riverdale Rd #104, Riverdale
Mobile Phones
“Wow as if my previous trip was not awesome enuf, this one topped it with Lara's patience! Got no help at all for payment plan with ur stupid cold AI on the phone. Lara called Ely on phone & helped me get set up on a promise to pay plan. Mgr Jordan was also super cool & patient. 5 stars!”
10AM - 8PM
464 12th St, Ogden
Mobile Phones
“I went into metro bc the cell phone I was using stopped working the ink the cell phone was leaking.. Sam was a very nice man he assisted me in getting into a new cell phone. At very good price. It also came with a case and a charger..
Thank you Sam!”
“I have a Business Account with Verizon. I had ordered a new iPhone 17 but the order got “glitched” in the Corporate System somehow and after a couple of weeks, no progress had been made. I finally came to the Riverdale Verizon store looking for help. A gentleman named Dallan assisted me. He was able to find the trouble(s) in Verizon’s system, get all of them resolved / cleared for me, and finally, get all of the data successfully transferred to my new iPhone with the new contract (as I had requested). To have all of this happen and so quickly, was absolutely stunning. Dallan even scheduled a follow-up call with Verizon Corporate the next day to ensure that any lingering concerns or questions, would get completely addressed for me. So very grateful to Dallan for his technical expertise and fantastic customer service! Pleased beyond words! Dallan is a credit to your organization! Thank you very much!”
“Great store with great employees. Foo in particular is incredibly patient and knowledgeable. I was in the store for a while setting up with him and while I was he was multitasking helping others and every single customer that had a problem with their phone he fixed it. You can tell he's been doing this for ages.”
“They were friendly and fast at the corporate office. The girl at the office before that (I went there by mistake) was not very friendly. Thumbs down to her for sure.”
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“It was a very rewarding and friendly experience. Emily was very knowledgeable about how to use the tools and set me up. I came in to exchange or go else where. She asked me what the phone was doing?.not putting blame on me..she stayed focused on me and what I was saying.Then she went to work on my phone. It was amazing just to watch,And listened.i was so surprised by the outcome.we did upgrade to and iPhone it was just wonderful. Thanks for the support of the team and her understanding please let her know just how wonderful she is.”