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“Armando and Jake are always super easy to work with inside and know what they’re doing, Fabian is always quick to greet you in the yard and make sure you get everything you need. All around great team at this location”
“The staff is amazing and they always have what I want. If there was ever a time when they don't, they can usually order it for me. They're also very knowledgeable about the products they carry.”
“I'm a facilities manager with 6 buildings of various ages. M-One is the only plumbing supply shop I've ever needed to stop by or call. They're extremely knowledgeable and friendly. It's always nice to pay them a visit.”
“Alright. Im a "dumb girl" who could knit you a sweater, but home repair has been a bit out of my wheelhouse. Husbands a trucker, who is also going to school and the mans tired. Lol so when our sink broke i pulled up my huggies and dismantled the broken bits, and went on a hunt for parts. Lowes, home depot, and ace all said "no, you cant replace just that part, you have to buy a whole new [insert technical names i dont care to remember], that will be $$$."
That didnt make sense, and im on a budget...but my sink drain does date back to the 80s so i couldnt rule out the idea that the size i was looking for had "aged out".
One trip to standard plumbing, and $10 later my sink is fixed, no more flooded cabinet. I didnt catch his name but the guy at the plumbing center desk, who told me the guys at the other store were just trying to upsell me, and found what i needed is my hero. Thanks my guy :)”
“it had everything I wanted and more! I wish I could have spent the whole day in that store just wandering around pulling things off the shelves and throwing in my cart and the good news is when I bring my car up to the register and they ring it all up I'm still amazed, in a good way”
“I broke the lens cover for my fluorescent light, I called them and got told they could cut a lens to size if needed, Chris and Craig were who I delt with, their customer service was a 10/10.”
“Fred helped me design a drip system quickly and get everything I needed to move forward. I did my first system many years ago with help from Sprinkler World as well with good results. They have the expertise, the supplies, and want the customers to experience great service. Hats off to the team there for the nice job they have done for decades.”
“I am a licensed backflow prevention tester and repair technician. I was in need of a part that none of my local supply houses could get me. One of my normal online retailers showed it in stock, but when I placed the order I got a phone call from them telling me they actually don't have it in stock and they can't get it. That's when I found Backflow Supply's website. They showed they had 3 in stock. I called and talked to Sean to make sure it was indeed in stock. I gave him the part number from the website and he confirmed they did indeed have it. So I ordered and had it at my doorstep in two business days. Long story short - great customer service, accurate inventory listed on website, and competitive pricing! I will order from them again.”
“Ace hardware always has the unique screw, bolt fastener that the other big hardware stores just stopped carrying. Always my first stop finding the fastener needed. Always like to look around to see what new stuff their putting out that is also unique that seperates it from other competitors. Love the layout, the people are always nice, and the ambiance is inviting.”
“Ace in the neighborhood! They carry items not found in the big box stores. I'll pay 30 cents more for an item here to avoid driving through traffic miles away. The free popcorn is retro from the '70's hardware stores. Staff are available for assistance when needed and they smile when they see you.”
“Appliance Parts stocked the OEM replacement washing machine pump that we needed so we could fix the washer on our day off. Jason was really helpful and friendly, giving some recommendations and we got a reasonable deal on the part. Thanks!”
“Once again these guys have stayed late to fix the problem on a piece of equipment that we absolutely had to have on the road I appreciate you so much Scott weiniger thank you thank you thank you and thank you guys for being Warriors you have made it so we can accomplish our job we never failed our mission and the only way we make that happen is having people like you behind us thank you”
“I was in Salt Lake for a business trip and had placed an order to be picked up ahead of time. Upon arrival half my order was missing and the half that was here was incorrect. However, Ben at the will call desk was amazing and found all of the right items needed to save the day!”
“We had an outstanding experience thanks to Al! From the moment we walked in, Al greeted us with genuine warmth and professionalism. His customer service was top-notch—friendly, patient, and incredibly knowledgeable. We were in the market for a new weed eater, and Al took the time to explain the different Stihl models in detail, helping us understand not just the features but which one would be the best fit for our specific needs.
He didn’t try to upsell us or rush the process—instead, he made sure we were making the right choice, not just the most expensive one. It’s rare to find someone who truly cares about customer satisfaction and stands behind the products they sell with such confidence and expertise. Thanks to Al, we left feeling informed, confident, and excited about our new Stihl equipment.
If you’re looking for honest advice and expert guidance, go see Al—you won’t be disappointed!”
“Completely awesome operation here, went in and got immediate attention, super great service and very helpful. No need to go anywhere else for bolts. The team is awesome and I’m a fan.”
“I came in for an Ego battery blower for my kids going to UU. I have a few Ego blowers as a landscape professional. Staff assisted me right to product I was seeking! Super good customer service!”
“Excellent customer service from a very nice woman named Shelly at the front register. Shelly chased after a gentleman who left one of his project pieces on the counter and assisted me in getting a Sutherlands sign card that has benefits for customers. Shelly also had all the popcorn already bagged and ready to go for customers.Excellent work Shelly!”
“I’ve had only positive experiences at the store and they carry everything that I’ve needed. But please update your holiday hours online! It’s a bummer to drive over and have the place closed”
“Harbor Freight for the Win!!! No matter which location you go to, there always have the best deals on everyday tools you would need. If you don’t care for the brand names and just need tools to get the job done, go to H.F.
It’s like a candy store or adults :)”
“Be sure to stop by Gary,Monique and Abdul are sure to make your experience memorable. They are always willing to go above and beyond to satisfy there customers. They keep in mind what works for others to make sure you are getting what you need.”
“Or it is the best store I have found, they are always willing to help you this week my gun got stuck with a nail and I couldn't remove the piece of nail I called Stuart who is the one who always helps me and he helped me right away Stuart He is a good person, always kind. Well, everyone, but he always helps me. I recommend this store. I have also bought my bags for my tools.”
“I Have to give a big shout out to Hunter for how awesome he has been to work with. And a thank you to Jake for letting me just pop in and help me out. Also cant forget how nice and helpful Kelly is out in the yard. Thanks again for treating a novice like me with such kindness. Ill refer Harrington to all that ask.”
“Amazing store. Called ahead, showed up and they had the parts I needed waiting. Very knowledgeable and professional environment. Would recommend a thousand times over”
“My son works here. He says it's a great company to work for. They treat there employees pretty decent. He's been there for several years not sure how many. Today is an anniversary day for him and has the day off. Thanks Beacon for being a great company to work for, for my son who I depend on a lot...”
“Had a hard time finding the Brad nailers cause they were not with the rest of the power tools and all the way across the store on the other side. An employee noticed I was frustrated and asked if he could help and he did. Parking my Limo was tricky cause it's a busy parking lot, but I was able to park. I like the Bauer tools and the nailer worked well.”
“Had a door handle and dead bolt go out on our back door. Easton showed up and unfortunately had the wrong finish handle for the replacement. No worries they took it back and returned with the correct one a few days later. Works perfectly and looks great now. Thank you!”
“I recently went to Tanner Glass to get a replacement towel bar that had broken in my 2.5 year old new construction home. I was outside my warranty and clearly expected to pay, but they gave me the part at no cost! I was amazed! Great customer service like this is so hard to find these days!”
“FOR GPS USE THIS ADDRRSS : 156 Walton Ave, SLC, UTAH, 84115-3704 ... You will turn down a residential street between a MAVERICK and a dead STARBUCKS. USE THE WHOLE ROAD to make the turn onto WALTON. Once on WALTON AVE, Stay to te LEFT. You need to come in through the BACK ENTRANCE. Cars, small vans, pickups without trailers use the 184 W 3300 S address. FAIR WARNING... if you are in a semi with a 53' trailer, ASK the staff NICELY how to BACK INTO THE DOCK. They have watched many drivers do it WRONG. Good Luck. GOD BLESS YOU”
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“Skyler is the man! He took the time to help me, and it really saved my day. Excellent customer service! Also great knowledge of the inventory and friendly. Thanks again”