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“I called this morning to ask for some account information and assistance transferring funds for loan payments due today, and was greeted kindly by the bank teller who was efficient and helpful in responding to my needs and carrying out my requests by facilitating those transactions for me, which I so appreciated him doing and for which I thank him very much !!”
“Kristi is the best! She is always willing to help me and goes out of her way to make sure I’m taking care of.
You can really see that she cares about her members and her staff. She is extremely professional and kind!
She is absolutely the best of SSFCU!”
9AM - 1PM
1280 S 800 E, Orem
Banks
“I recently had the pleasure of working with Regan at the bank for multiple transactions, and I must say she was very kind and attentive throughout the entire process. Each interaction was smooth, and I appreciated her patience as she addressed all of my questions and concerns. Regan’s professionalism made my experience much more pleasant, and I left feeling satisfied with the service provided. Thank you, Regan, for your excellent customer service!”
“The workers there are kind and professional. Jana helped me with my banking needs today. She walked me through the form and explained everything clearly. She didn't try to push anything on me, like other banks do. I will definitely be moving more of my business through their banking system.”
“I am very grateful for becoming part of the Freedom Credit Union family. Stacey and Maria made the account-opening process very simple and efficient. The online app is user-friendly and allows to deposit checks online as well as make transfers and pay bills.”
“I absolutely love this bank! Sometimes I visit, the staff are incredibly friendly, helpful, and make the experience so enjoyable. It’s clear they genuinely care about their customers. I especially want to give a huge shoutout to Parker at Desert Bank he went above and beyond to assist me, answer all my questions, and make everything smooth and easy. It’s rare to find service this thoughtful and professional, and it really makes a difference. I highly recommend this bank to anyone looking for not just great banking services, but also a team that truly cares about their clients.”
“Excellent service! The representative was extremely kind, professional, and helpful throughout the entire process. She handled our request efficiently and made everything very easy to understand.”
9AM - 1PM
1 N Main St, Spanish Fork
Banks
“Central Bank has been my bank of choice since I got married in 1976. The bank people are amazing most of them going above and beyond for me more than once. I do love this bank.”
“MADELYN was outstanding. Explaining our whole process so well so we knew everything going on! She was effective and efficient, we even did majority of it over the phone. Calling and texting and she was quick to respond and made the process overall so easy! Highly recommend her at Spanish fork branch 🤍”
“Love love loveeee Altabank here in Provo! They are always so quick and willing to help. Leah always calls me every so now and then to make sure that I am alright and my account works well. Really appreciate it and they always handle my bank dealings great and carefully! Love Alta :))”
“I love this bank. Out of all the banking options here in Springville, I find SSFCU the most personable. The staff is always polite and helpful. Whenever I have had a question or issue with anything they are fast to answer or help fix the problem. I've used them for years. 5 Star service all the time!”
“Love banking here. Nickie the teller is amazing. She always takes care of all our banking needs with a smile—and so efficiently Nickie is the reason that I bank at CCBank.”
“I’ve banked with Central Bank since I was a kid. Everyone there is so friendly and helpful. I love that I can always talk to a real person when I call. Best bank around!”
“Elsie Help me to get my loan, after visiting she still was helping me out via Text and was so helpful, she went above and beyond my expectations and I really appreciate a service like that since I live up north. Thank you Elsie!”
“I gotta give Jen 5 stars for helping me set up my account and being patient enough with me to make sure I understood all the details of the account. I left feeling good about my new account.”
“I am impressed with Central Bank's fraud prevention measures. I got a text alert early one morning that one of my credit cards was (attempted) used to purchase airline tickets on AirSerbia. The credit limit on this particular card is only $200, so it would have been denied anyway, but I immediately went into the app to turn the card off and Central Bank's fraud system had already restricted the card. Within minutes, while still in the app, another attempted was made for airline tickets on JetBlue. Shortly after that I received a text from Central Bank Fraud Alert asking if I used the card to purchase the AirSerbia tickets, to which I replied 'No'. and they replied that the card was now blocked. Great work Central Bank.”
“I love Pacific Horizon! They have been super helpful with both of my car loans. James has been exceptionally helpful and has made things super easy. Every time I call I am attended to quickly with great service!”
“I love Altabank in Spanish Fork! As someone who rarely goes into a brick and mortar bank these days, it is a true pleasure to receive such friendly and caring customer service from the tellers at Altabank.”
“If I was rating just for the staff, it would be 5 stars, easy. Super friendly, remembers me from the last time I came in, super helpful and good at their jobs. The one demerit is for when I try to call, a lot of the times it tries to get me to talk to an AI agent or something, and I really really would just rather talk to a human. They have an app, which I only use to check my balance but seems to have other capabilities, if you are interested in that.”
“I would like to commend Kennedi at the Provo America First Branch. I needed to make a deposit and get a new debit card. I was a victim of fraud. Kennedi was able to process a new card for me on the spot. Then she went the extra mile and showed me how to lock my card when it is not being used. It is an app on my phone. She further told me that I should consider getting a Credit Card through America First, and the reasons why it is more beneficial in times of fraud. I appreciated her going the extra mile in pointing out things that are going to be helpful to me. What I really appreciated was her greeting me with such kindness and a great smile.”
“I get great service every time I come into the branch in Springville Michaela does well I end up getting her often and she is a great customer service representative”
“I’m giving this place a 5 star review because of 1 employee her name was Olivia and she was the nicest person there. I wanted $20 in Nichols and I called around to other banks first and they all thought I was crazy for wanting Nichols. And she didn’t make me feel like wasn’t crazy.”
“Easy to use ATM with teller assist as well. I used my cards from other banks, got cash and then deposited it into an individuals account without their card through teller assist all through the ATM.”
“Frank was AWESOME!!! - I really wish I could give him 10 BIG BRIGHT STARS!!!!!!!!!!
We made an offer that needed a quick closing in a city that did Not have a UCCU Branch - No Problem!! - Frank came to our Rescue!!!
Frank is an AWESOME Loan Officer!!!
He really knows what he is doing, AND he was 'on top' of Everything!
If we needed to provide additional documentation, Frank would immediately inform us, if we had questions, Frank replied quickly, even though he was helping many other clients.
Frank was Never stressed and was Always Kind and Professional.
When we had a question and he wasn't available, he would respond quickly, and our progress continued.
We closed on Thursday!!!
THANK YOU, FRANK!!!
YOU TRULY Are THE BEST!!!”
“We just finished setting up an auto loan and had Sam helping us! He was so lovely, not only did he stay late to make sure it was all situated but he also explained everything so clearly and answered any and all questions we had!! He really was so so amazing and we were so grateful!!”
“Midori is an absolute life saver. I have a few different business bank accounts and I'm so sick and tired of dealing with my other banks. Midori is by far one of the best! Saved Me hours of headache!! Give this lady a raise.”
“After 2 days of stressing over a dumb mistake I myself made, a teller named Jimmy was so amazing and so helpful. Definitely going to be requesting them by name from now on for any issues that may come up.”
“Tracy and Bambi at the Spanish Fork branch are the most helpful, friendly, and patient people. Literally fulfilling your mission statement 100%, by helping to answer all my questions and also named my accounts for easy reference. Then we set up auto payments to save me money on my mortgage. We then discussed money market accounts and various certificate options available for long-term investing to grow my net worth over time. Seriously, only the best employees work here. I am so thankful I bank at Mountain America where I can ask for help without feeling awkward.”
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“Every one is always so nice and helpful. They also have a notary here every time I've needed one which is very nice to have.
Always nice to my children too and helping them make deposits - one even ran out with my daughter's bag that she forgot and left on the counter! Talk about great service”