Orem Mazda Parts is described as a great and phenomenal dealership with a family-owned feel. The experience is consistently better than others, with staff being really nice, helpful, super nice, professional, genuine, upfront, and direct. They provide exceptional and amazing service with a calm, non-pushy, and patient demeanor, avoiding manipulation or pressure. The manager is noted as nice. The service department is quick to assist, as shown when they helped a customer locked out of a running vehicle. Multiple reviews highlight specific staff members for letting the customer explain their needs, listening without interrupting, and providing a great overall experience that leads to purchasing a car. They are highly recommended for both service and purchasing a vehicle.
They had just what I needed. I had been looking all over for windshield wipers and couldn't find them anywhere. They had them in stock.
April 2023
Phenomenal service. Car locked me out while running with key fob still inside. Went to the dealership and they cut me a steel key and shuttled me back to my running cx5. Everyone is really nice and helpful. Please consider this place when purchasing a vehicle. Thanks guys.
February 2022
Taylor was amazing! No pressure, just super helpful! I always hated the thought of car shopping, because of bad past experiences, but this was a great experience!! Thanks Taylor
