The Crate & Barrel Warehouse in Salt Lake City, UT, offers a convenient pickup option for larger furniture orders. This location is not a retail store, so shopping for furniture, housewares, and decor is not possible here. All pickups must be scheduled in advance with a booked date and time. Customers recommend using the pickup service as it can save money and time, potentially avoiding delivery hassle. While most experiences with pickup have been positive and efficient, some customers have encountered initial issues with scheduling. One reviewer mentioned a confusing phone call regarding scheduling their pickup window, where the representative stated they did not handle Crate & Barrel directly and directed them to contact Crate & Barrel. Despite this initial worry, the warehouse itself was described as easy to find with a clear sign. Upon arrival, customers found the staff to be great, friendly, and fast. The front desk staff were helpful in checking customers in quickly. The team at the garage assisted with loading furniture into vehicles, with one reviewer noting a friendly interaction and fast loading process. This efficient and friendly service at the warehouse itself contributed to a positive overall pickup experience.
Exceptionally clean and organized warehouse!! The team was very polite and friendly. Quick service. They lifted everything in my truck for me. Best pickup experience I've had!
February 2025
The actual warehouse staff was awesome! Especially Eric and Andrew in the loading area. I will say the process to know when to come pick it up wasn’t great. We scheduled a pick up online at the time of purchase & then never heard anything until the day before saying it was ready to be picked up.
July 2022
Friendly service. Helped me load my new furniture into my van. Go around to the side of the building first to let them know you've arrived.
