“Will recommend!! Michael provided an overall fantastic customer service experience. I first called to check the part's availability and spoke to him on the phone. He helped me find my model part and let me know the part was in stock. Upon arriving at their store, Michael again greeted me promptly. He quickly got me the part and compared it to the old one. Upon noticing that the connector was slightly different on the new model, Michael didn't hesitate to call the manufacturer for a fix. He even asked a regular customer, assumingly a repair man, his opinion. While the manufacturer was little help, Michael provided me with his solution and let me know about other potential issues. Plus, I was in and out of the store within 20 minutes. Appliance Parts Company and Michael, thank you for your fantastic customer service.”
“I am a licensed backflow prevention tester and repair technician. I was in need of a part that none of my local supply houses could get me. One of my normal online retailers showed it in stock, but when I placed the order I got a phone call from them telling me they actually don't have it in stock and they can't get it. That's when I found Backflow Supply's website. They showed they had 3 in stock. I called and talked to Sean to make sure it was indeed in stock. I gave him the part number from the website and he confirmed they did indeed have it. So I ordered and had it at my doorstep in two business days. Long story short - great customer service, accurate inventory listed on website, and competitive pricing! I will order from them again.”
“Ace hardware always has the unique screw, bolt fastener that the other big hardware stores just stopped carrying. Always my first stop finding the fastener needed. Always like to look around to see what new stuff their putting out that is also unique that seperates it from other competitors. Love the layout, the people are always nice, and the ambiance is inviting.”
“Ace in the neighborhood! They carry items not found in the big box stores. I'll pay 30 cents more for an item here to avoid driving through traffic miles away. The free popcorn is retro from the '70's hardware stores. Staff are available for assistance when needed and they smile when they see you.”
“I came in for an Ego battery blower for my kids going to UU. I have a few Ego blowers as a landscape professional. Staff assisted me right to product I was seeking! Super good customer service!”
“Excellent customer service from a very nice woman named Shelly at the front register. Shelly chased after a gentleman who left one of his project pieces on the counter and assisted me in getting a Sutherlands sign card that has benefits for customers. Shelly also had all the popcorn already bagged and ready to go for customers.Excellent work Shelly!”
7AM - 5:30PM
2210 California Ave, Salt Lake City
Hardware Stores
“I’ve had only positive experiences at the store and they carry everything that I’ve needed. But please update your holiday hours online! It’s a bummer to drive over and have the place closed”
“I Have to give a big shout out to Hunter for how awesome he has been to work with. And a thank you to Jake for letting me just pop in and help me out. Also cant forget how nice and helpful Kelly is out in the yard. Thanks again for treating a novice like me with such kindness. Ill refer Harrington to all that ask.”
“FOR GPS USE THIS ADDRRSS : 156 Walton Ave, SLC, UTAH, 84115-3704 ... You will turn down a residential street between a MAVERICK and a dead STARBUCKS. USE THE WHOLE ROAD to make the turn onto WALTON. Once on WALTON AVE, Stay to te LEFT. You need to come in through the BACK ENTRANCE. Cars, small vans, pickups without trailers use the 184 W 3300 S address. FAIR WARNING... if you are in a semi with a 53' trailer, ASK the staff NICELY how to BACK INTO THE DOCK. They have watched many drivers do it WRONG. Good Luck. GOD BLESS YOU”
“Jake was very helpful and kind he answers all of my questions with confidence and accuracy with the zero hesitation, he deserves a raise and to be store manager.”
“Brandon was Awesome!!! ordered me some acorn nuts I couldn't find at any nut and bolt supply store in SLC They didn't have them but he ordered them in for me. he was the only person out of all the nut and bolt supply stores in salt lake that even offered to help me. will always use them from now on highly recommend”
7:30AM - 12:30PM 1 - 4:30PM
2212 S W Temple St #1, Salt Lake City
Hardware Stores
“These guys always have what I’m looking for. Even when I don’t know what I need, they are able to help me out. Case in point, I had a dresser that was foreign made. For the life of me, I couldn’t find a screw that fit into the hardware. I finally made my way to the store and the owner told me I would never find the size I needed because it was a Chinese size that isn’t used in the US. But he then fixed me up with a tap and some screws that solved my problem. Class act all of the way.”
“I do the ordering for parts/supplies at a cabinet company in Brigham City. This company is forever on my speed dial. The deliveries are always on time. They go out of thier way, even to the point of calling competing buisinesses to get me what I need. The people there are the greatest and I highly recomend them.”
“Great service. DanC took good care of me while I purchased a bed top and bed mat. Good pricing, he got me in quickly since I'm traveling tomorrow and I'm very happy with the company. I'm now interested in purchasing more equipment for my truck since the service and installation were so good.”
1 - 4:30PM 7:30AM - 12:30PM
1775 S 4130 W f, Salt Lake City
Hardware Stores
“I was looking for screws to attach my router to the router table and I had tried other outlets and no one had what I needed. I called these guys and took my router with me and they had what I needed. They are fantastic. Now I will be able to finish my project. Thanks.”
“Il Bano has a wide selection of beautiful designer bathroom fixtures and a very helpful staff. Heather helped with my remodel project from design through supporting the installation. Heather’s helpful expertise saved the day multiple times.”
“The salesman working here is great. I came in needing 2 screws. I had to come back a second time because I needed security bit screws. He had them and the price was great too.”
“Love this location. Always someone available to help and all are very knowledgeable. Especially at the Hydraulics counter Mike and Chance are always so patient even with my silly questions. Appreciate u guys!”
“Great company! the techs there are very knowledgeable, fast same day service and had the part needed with them. Easy friendly service. Would recommend to friends and family. Best experience”
“YES! Everyone go HERE. This was the first place where the employees were genuinely helpful, knowledgeable, and considerate. They spent a lot of time helping me and found exactly what I needed for a great price. Highly recommend.”
“I searched all over town and online for the right part. Not only did these guys have the right part, but they were very helpful in showing me how to wire everything together. Amazing inventory, selection, and service.”
“BMC consolidated fastenersis now BFS consolidated fastenerssame location 3943 South 500 West Mill Creek UTThey still have a large selection of nails, Staples, screws and all the tools that are associated with building.”
“The guys that work here are extremely helpful and always finding a solution to my problems. They are always willing to help me on the weekends when emergencies happen and I need them to open the store. I don’t know what I would do without them!”
7AM - 5:30PM
1890 S Redwood Rd, Salt Lake City
Hardware Stores
“This is a great place for plumbing and HVAC supplies. The Ace franchise section has limited floor space and less options than a major Ace Hardware. Call ahead for availability.”
“Big, big store of almost everything you need for home repair or remodel. It can be overwhelming, if like me, you have no clue about home repairs/home remodeling and or home building. It's hard to find someone to help, but when you do they seem to be knowledgeable. Many outdoor items a good selection of plants/flowers/trees/vegetables and fruit trees”
“Just had THE BEST customer service experience at this LOWES. We purchased a floor model electric fireplace. We got a discount on it because its the floor model. Ann helped us for SO long making sure we got all the parts for it! Plus the store was quiet and not busy”
“Clay in lumber really help me out he was super nice super friendly and made my visit. Very easy. In-N-Out. Thank you Clay your awesome. I love how happy and energetic you are”
“I'm a facilities manager with 6 buildings of various ages. M-One is the only plumbing supply shop I've ever needed to stop by or call. They're extremely knowledgeable and friendly. It's always nice to pay them a visit.”