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“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“Spoke with Roger about some questions that I had about service and speed. He was super informative, gave me the information I needed, and suggestions about equipment. Thanks”
“The team came in to install our internet when our complex converted systems. They were so amazing from start to finish! Friendly people who took their time to make sure our unit was up to date and ready to go. The internet quality is also fantastic. We couldn’t be happier!!!”
“I was in there today. Retired Marine. I was waited on by Edgar. If I could give more than five stars I would. Outstanding service. Excellent knowledge. I even wanted to give him a tip and he would not take it. Customer service was outstanding. He did every single thing I asked. I am a very satisfied customer. Because of him”
“The manager Ed went above and beyond to help sort out an issue that occured at a seperate third party t mobile location. I will only be visiting this location from now on and look forward to more business with Ed and his team.”
“Hello, I would like to express my special thanks to the management of T-Mobile Brickyard Branch and especially to Mrs. Joca, who patiently answers and helps all customers' questions with her knowledge and good manners. Thanks Joca!”
“Jeremy is amazing I came in super upset I locked myself out of my phone he factory reset it for me I now have access to it and I just want to super thank him and boost Mobile for making my life amazing”
“I had ported my phone number from Verizon to a Business account at T-Mobile. There was an issue with my phone needing a T-Mobile eSIM, and I needed T-Mobile's help. Kazumu was THE BEST! He stayed attentive and helpful while I made several phone calls to locate all the needed information. A calm, steady hand during a stressful moment is very appreciated. Huge sigh, and a huge Thank you!”
“I have never had a more pleasant experience with a phone carrier. We were switching from ATT (which was very difficult). The store manager Joshua S spent so much time helping to get us switched over. Not only was he so knowledgeable but he was also the nicest person. So happy he was able to help us. We had an exceptional experience here, I would recommend them to anyone.”
“Nick and Peyton were friendly, knowledgeable, and helpful. I felt like everything was done painlessly in getting my data switched over to a new phone. Appreciated their help a lot.”
“You are blessed to have such an amazing employer, Louis! He goes beyond the call of duty helping customers.
I sat and watched him work patiently with customers one after the other. Louis maintained his composure. Each customer left satisfied, including myself.
I went to another T-Mobile before coming to Louis's store. Louis know just how to troubleshoot and figure out the problem!”
“Avidbit is our go to for business phone systems and should be yours as well! We tried many different providers over the years that always fell short. Avidbit bridged that gap for us the moment we signed up! Their software includes computer screen pop up’s for incoming callers and includes business texting as well. They also built a special program that integrates with our shop management system tekmetric. If you are looking for a 5 star experience with a phone company at a reasonable price you have found it. These guys rock! They get 10 out of 5 stars!!!”
“The gentleman with long brown hair was extremely calm & helpful. I like that vibe when needing help. He helped me figure out I had insurance (Totally forgot I had insurance lol) and can go that route for a new phone. Super legit & laid back. Now I've got a new phone en route and am still a happy camper. Thanks again good sir & Tmobile. You always take care of me.”
“JEN CARTWRIGHT A FANTASTIC TECH REMOVED A MAJOR SECURITY ISSUE WITH MY COMPUTED, CLEANSED OUT FILES CLEARED MUCH STORAGE, REMOVED THREATS AND MALWARE. SPENT 2.5 HOURS A JOY TO WORK WITH, I HAVE GREAT CONFIDENCE IN HER WORK AND KNOWLEDGE, THANK YOU JEN.”
“Went there because of having problems transferring my phone to a separate account. Although problems kept coming up during the process, George stuck it out and stayed with it. When it looked like it was going to go into the holiday weekend he told us he would have his phone and to have the store to contact him where he would be camping.”
“Ricky was really helpful!! He was able to get done what other costumer service reps for Xfinity were unable to do.
Xfinity online customer service is a fraud. They claimed to have sent a router which never came. A week after ordering I went back in and realized there were additional forms to send in. Three weeks later I reached out to customer service and they claimed it was never shipped and there were no orders in to send it. So the first month of having the router on our plan was useless. Management at physical locations should be able to remedy this by extending the current rate for the router for the one month we did not have it. But such a solution was not offered.”
Open 24 hours
Salt Lake City
Internet Service Providers
“I went in to this store early this morning to exchange a TV box that another store provided to me and lied about. I didn't catch the name of the employee, and on the receipt it only shows D{E as the cashier, but he was easy to work with and prompt to address my issue and rectify it.
On a side note, I am not sure why there are a massive amount of one star reviews for this location. People seem to be confused that the employees at this location are not to be blamed because xfinity doesn't give them the tools to properly help people is a way that helps the customers. Their issue is with xfinity as a whole, not a particular store.”
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“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
.”