Journeys is a well-reviewed shoe store that provides excellent customer service. The team is described as kind, knowledgeable, and helpful, going above and beyond to assist customers in finding the right shoes. Specific employees, such as Leia and Roxana, are praised for their exceptional service, with one reviewer even suggesting that the manager deserves cookies from Ruby Snap for their store's performance. Overall, Journeys is a go-to destination for a pleasant and successful shopping experience.
Wonderful Service. Savana did an excellent job helping me make a selection and letting me know what options were available. She brought out as many shoes and sizes as I needed and made relevant recommendations.
June 2025
Leia is the absolute best! The team helped me get the shoes I wanted in my size and it was a super easy process. Leia you rock!
May 2025
Leia deserves employee of the year award! My daughter and I tried on a million shoes today, and she was so kind, knowledgeable and helpful. This is now our go-to shoe store. Thanks, Leia!
