What a well-put together store. This Madewell is by far the best location I’ve been to. The staff is extremely helpful, their inventory and selection are always amazing, and the fitting rooms are tidy and in great shape.Caroline was the sweetest and she made my entire experience a delight.Two thumbs way up!!
July 2023
Customer service was non existent. I was looking to try on and purchase a pair of shoes. I was never greeted when I walked in, and was was never asked if I needed help while I was walking around with a display shoe in my hand looking for my size. It wasn’t that busy and there were plenty of people working.
June 2023
This is the best location but I’ve never had a better experience than with Sidney and Caroline, thank you so much for being so helpful and kind!
