“Brinn was great! He is a gamer like myself and understood the technical hurdles when trying to squeeze out every bit of performance available while gaming however when the internet wasn't performing the way it should be while gaming and live streaming he gave me THE FIX and now the internet is performing much better while gaming and live streaming. He also supplied other solutions that would work if all else fails! GIVE that man a raise or a promotion he knows what he’s doing and is professional and technically proficient at his craft!!!”
8AM - 6PM
5858 S 900 E, Murray“This is the way (to fast internet with great customer service).Utopia peeps were knowledgeable and patient with my questions and installation concerns. It went swimmingly with a quality install and setup. I only wish I had done it sooner.”
“Jordan Hardy was wonderful. Friendly and very knowledgeable. I wish that every employee at T-Mobile was as professional and kind as Jordan and helpful. I had a wonderful time only because Jordan Hardy was there to help me. Thank you Jordan. Your the best.A rock star.”
“First of all, good afternoon people from boos mobile, I just had a very good experience with this family, they are truly the best, very grateful for their good service, without thinking about it, recommendable. Thank you and I am a more satisfied customer. Blessings, boos mobile ????? ”
“I had a very unique situation where I got my phone and wallet stolen. Took roughly 24 hours to get a new phone shipped and set up. The whole team at this location was extremely patient and above and beyond. Ashton, Abby, Nick, Devon, Tanner and Sierra offered me the highest quality of customer care. Another T-Mobile location was not very helpful however this location and its team went above and beyond. Team is on 10!”
“I have had UBB internet for 5 years at our new home and have not had to contact them once about service issues, connection issues or anything. It’s been awesome. I even work from home now and with the kids streaming and me working there hasn’t been a problem. Thanks UBB”
“I'm Mario and I recommend this location at 7800 south west Jordan. We went last Wednesday, Adonis the sales representative is very friendly, charismatic and helped us with what we were looking for. Let's hope they don't move it to another store since they change all the time.... in general the service was very good, if you have the opportunity and are looking for something go to them.... ???”
“Liz was a big help, I already had an account here so we came in to add my husband to my line. He got his phone, a phone case and she gave us a free screen protector for his phone and a small speaker for him switching over. Thank you so much Liz! We’ll definitely be coming to get my iPhone 12 ?”
8AM - 5PM
171 7065 S, Midvale“Mason was great to work with. He made efforts to keep my service up and running. I appreciate how effectively they communicate with their customers. I recommend 1Wire for your internet service provider.”
“It took a long time, but we were able to finalize the plan we needed, choose our phones, and have the data transferred from our 4 old phones. Kasumu, Josue, and Aryan were each patient and helped us get our plan, new phones, transfers, and supplies. We’ve been to this location before and will be back.”
10AM - 8PM
6657 S State St #2, Murray“I went to activate my new phone and they did ad great job seting it for me, and. Walked out of the store within 15 minutes. Mosiah is very proffesional and cares about solving customers needs.”
10AM - 8PM
9006 S Redwood Rd, West Jordan“I want to tell you guys on Facebook how wonderful and tremendous T-Mobile is the lady that helped me was her name was Rosa she was marvelous and customer service was wonderful”
“Had an amazing experience at this location! Melissa was patient and helped me pick the best option for my sons first phone. Her customer service was too notch! Highly recommend ❤️. My son is happy!”
“We had a great experience at T-Mobile. We came in numerous times to set up our account and Abdul never lost patience with us. It is difficult working with a generation that struggles with technology and he walked us through every step.”
10AM - 8PM
9312 Village Shop Dr, Sandy“I came here a month ago and Mechelle helped me out. She is super knowledgeable and very patient. Best tmobile store I have ever went to. This is going to be my go to place going forward. Highly recommend.”
“I was having a lot of trouble with my phone, multiple visits to stores and calling customer service, finally after 2.5 weeks of no phone, Raul helped me out and was able to get it working again! He was friendly and professional and lovely to work with, and fully understanding of the situation.”
10AM - 8PM
1899 W Traverse Pkwy, Lehi“Evelyn was incredible. I’ve been wondering if I should get a new Apple Watch and she made the whole process so easy for me. She showed me the ups and downs to each model and helped me get the new Apple Ultra 2 and I’m stoked. She made sure absolutely everything was in order before I left.”
10AM - 8PM
4608 W Partridge Hill Ln Ste B-100, Riverton“I had a quite an issue trying to come off of my Dad’s plan and starting my own that started with contacting T-mobile online. I had to come into the store and resolve it and while it took some time Maritza was so patient, knowledgeable, and helpful that this issue made complicated was resolved and I’m now all set and ready to go. I highly recommend this store, staff is super friendly and are truly experts. Thank you so much!”
“Moses helped me switch from Samsung back to Apple he was very kind and helpful and also quick! He also had conversations with my husband and I and made us feel comfortable and welcomed.”
10AM - 8PM
106 W 11400 S, Sandy“Mario was helpful along with his team! I felt informed about my options and took my time making changes. This location has been helpful with the transition from Verizon to T Mobile. Stop by and discuss you plan and merchandise options.”
“This store seriously has the coolest staff around! Big shout out to store manager, Justin and Leslie. Honestly are used to hate going to the phone store but going to this location and working with Verizon is seriously amazing. Give those folks a big raise!”
“Corporate store, yay!!! We LOVE coming here- they are very knowledgeable and we’ve been helped so much. They’re thorough with their processes and very kind. Other stores are a bit more wishy washy with their knowledge”
10 AM - 8 PM
6556 S State St, Murray“I went in to upgrade my Phone and came out leaving with deals I didn't think were possible. I've been a long time Android user and fan (Love Android) but had to switch to iPhone for business reasons. While helping me with the switch, the employees at this location were helpful and friendly. This made for a pleasant experience when dealing with the minor celular changes in my life. Thank you Humberto, Alfonso, Kevin, and Cate!”
11AM - 8PM
3601 S 2700 W Ste B116, West Valley City“Just went here to help my aunt and uncle get a new phone since they speak limited English. Despite the longer wait time as the store was extremely busy, we had an amazing experience with Brad - he was extremely knowledgeable, professional, and especially patient with us throughout the purchasing and activation process. He also came back around to check up on us repeatedly as we were setting up the phone. Best customer service I’ve had at any T-Mobile location”
“Andrea gave 10/10 customer service - she added lines to our account and got us a great deal on the new service and products! She gave us some great tips too for exchanging the Otter Box. Thank you!”
8AM - 5PM
45 W Sego Lily Dr Suite 220, Sandy“I currently work with Telarus and have been for almost twenty years since the ShopForT1 and ******** days before they even had their current name. I know the founders ******* and **** personally; they are two of the hardest workers in the industry. The Telarus Team always does its best to look out for its partner's highest interest for the agent and the provider who make up the channel. They have always paid their agents on time and are always willing to resolve any issues arising from the channel. I highly recommend them; they are terrific partners with the utmost integrity. Thank you for everything Team Telarus you are appreciated!”
“Excellent service, great professionalism, they gave a solution to all my problems, I recommend this store; I felt very well cared for by the saleswoman Jhoana, I recommend her ????”
10AM - 8PM
3616 W 3500 S B, West Valley City“I did a trade in for my iPhone 13 for the IPhone 15 plus and Yessi was so kind and patient to help me with the whole trade in process!! Would 100% recommend her!! Thank you so much Yessi!!!”
“Absolutely wonderful customer service. I went 1 and 2 days before Christmas when it was pretty busy, and the customer service was still wonderful. Every single employee there was absolutely top tier... Helping and greeting everyone in a friendly and professional, timely manner. I had 3 phones I needed assistance with, and ended up leaving with a nice new one for myself, as well as a free additional line and home Internet router... No money down. I love T-Mobile and have been with them for over a decade. They always have great deals and service, and this location has wonderful employees that know what they are doing, are quick and friendly, too!??”