“I've been a customer for about 10 years now but was having issues upgrading my phone plan online. I was advised to go to my nearest store (which I have never done before) and I am glad I did. Maggie was extremely helpful and accommodating in getting my issue resolved. She went over the different plans, promotions and upgrades available for me without being pushy or selling me anything I didn't want. I was very pleased with my experience and will be returning to this location in the future for the excellent service as well as the wide selection of available merchandise store.”
“Spencer is the best! help us fix our billing problem that the nephi (3rd party) branch could not fix. And explained a lot more about our plan that was not told to us by the branch. Totally amazing. Go to this branch instead of the 3rd party people. If you in utah”
“Insanely good customer service. I texted in at 9:30pm noting that my internet speed is much lower than it should be (150mbs download on the 1GB plan) and I had them responding to me trying to trouble shoot 15 min later.
What other internet company will respond after hours, let alone over text within 15min. Love them!
Service could be better and we are working on figuring out why it’s lagging, but customer service is fantastic.”