The people are usually really nice. The only things that I don't like about Verizon is that they keep upping the bill for my family plan and they always try to up sell you on upgrades or different features that we can't afford.
The associate was proficient with helping correct the problems we had with our phones.
Wonderful experience. I was switching over from sprint and got nothing but professional, personal interaction with the lady there.
If I was just reviewing Verizon the company it'd be like 1 star. That being said the staff at the Verizon store were amazing. They answered any and all of mine and my wife's questions and offered great advice on the pros and cons of certain phones. The store was neat and organized.