“Today I forgot my bike lock hours from Burlington, and was also having trouble with my brakes. So two of the employees very kindly went to the shelves and got me a new lock and set of wrenches so I could keep an eye on my bike that was parked outside in front of the store. They were clearly busy and a little stressed, and I really appreciated their help with things.”
“My wife and I have shopped at Close to Home for years. With our most recent project, Ernie Hathaway helped us transform our primary suite's bathroom cabinet hardware from something we liked to what we love! Thanks so much, Ernie. Your guidance and professional opinion were super valuable to us.”
“I appreciate the friendly, knowledgeable, and calm staff; Josh, Neil, Alan, Christine…They make a huge difference and it's why I come here instead of the big box stores. You can always find someone to ask questions if you need a little clarity on a wide range of items. The store is geared toward new-north-end homeowners' needs - home repair and cleaning, gardening, car care, vegetable plants, grills, mowers, plumbing stuff, fans, screws, soil... We've purchased two Webber Grills from Ace. The price was less than Amazon plus, Ace assembled and delivered it for free! The store is conveniently located, easy to park, and isn't an overwhelming-sized warehouse, so I can pop in and out quickly. I go to Curtis Lumber for wood. Reading the negative reviews on this store, it’s wild how petty some people are. One-star review because of the music? 🤣”
“They were able to find the culvert pipe I needed and get it to the store in less than 24 hours. Also went above and beyond helping me out with a tricky loading situation. All around great service and people, highly recommend!”
“Great service very friendly honest and helpful. Cost conscious and not trying to upsell. Decided to buy locally rather than online and glad I did. The shop dog is also super sweet”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.