Cox Store in Alexandria offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers appreciate the knowledgeable and friendly staff who provide personalized support to enhance their in-store experience. Many reviews highlight the dedication and patience of employees, such as Rick and Dimitri, who assist customers with everything from transferring numbers from other carriers to resolving technical issues. Visitors report quick service, often being helped within seconds of entering the store. The staff is described as thorough and helpful, making the buying process smooth and pressure-free. Customers also value the exclusive deals available for Internet and mobile plans, often finding themselves paying less than with previous providers like Verizon. While most experiences are highly positive, one reviewer noted a less engaging interaction with a specific employee. However, overall feedback reflects a commitment to customer satisfaction, with staff going the extra mile to ensure issues are resolved efficiently. Many customers express gratitude for the care and attention they receive, making Cox Store a recommended choice for those seeking reliable internet and mobile services.
This place is crazy busy and not enough people working the shifts.
July 2026
Coming here was a great experience! I stopped by to drop off my mom's equipment, and they made sure everything was efficient and painless. Dimitri was especially welcoming, warm, and helpful! Thank you!
April 2026
Other reviews are pretty accurate, staff was nice enough but tried pretty damn hard to upsell the crap out of me.
