Yates Automotive, serving Alexandria since 1964, is a trusted family-owned and operated automotive shop. With ASE Master Technicians, they work on all makes and models, offering services from oil changes and brake repairs to transmissions and tune-ups. Their team is known for friendly, professional, and helpful customer service, often accommodating walk-in customers and providing quick, efficient service. They prioritize customer satisfaction by handling various needs such as state safety inspections, emissions testing, tire services, and car detailing. Customers appreciate their trustworthiness, affordability, and prompt response, including efforts to return calls when parts are unavailable. Many mention that they get the job done right the first time and often leave quickly, highlighting the team's expertise and dedication. Overall, Yates Automotive is recognized for quality work, great pricing, and a caring approach, making it a reliable choice for automotive needs in the community.
Zan was incredibly helpful putting my new license plates on my car last week. His customer service was superb and I will be going back in the future. Thank you!!
October 2025
Yates has been fantastic to work with-Zan especially. I went in and they prioritized my tire replacement so I could get to appointments and kid pick ups. Highly recommend and will be back. Trustworthy and kind!
October 2025
Excellent customer service. They had run out of state inspection stickers but called me to return when the stickers came in and immediately got my car in for inspection. Very much appreciated.
