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“My experience at Public Storage was top-notch thanks to Marcus. He was knowledgeable, professional, and made the rental process simple and straightforward. He answered all my questions without rushing me and made sure I had everything I needed. Marcus clearly cares about his customers, and I’d definitely recommend this location because of him”
“Niki always goes out of her way to help people. She makes the home storage experience easy and painless, providing assistance and support to folks who are often dealing with the stress of moving and other challenges. She’s the reason I chose this place and keep renewing.”
“Alex, Mike, Chris, and Edgar were AMAZING! We used them last year and again today and they are not only communicative but they are so attentive to our furniture and other stuff. They made our long move so easy. They are true professionals and so fun to be around for a full day worth of moving. Could not recommend them enough!!”
“Extra space storage was excellent storage facility. Affordable, easy to setup, cancel and well secured property with ample equipment to help move your belongings.”
“Ble Sery, the store manager, at Extra Space Storage here in Lorton took really great.care of helping me out today. Really friendly and professional. The storage is well kept and in a quiet area, can only recommend.”
“Facilities are clean and well-lit. Staff are very helpful. On the question of faacilities and service I would give 5 stars. But within a year ESS raised my fees by more than double the original price, so I cannot post 5 stars.”
“To the support. Tra was her name. I called yesterday from overseas, active military to ask question about my military move next month and options for my furniture and boxes. I won't have to to move in my house, due to work but I feel comfortable now to use Extra Space Storage... This final move has be stressed, but her answers awarded me peace of mind. Thank you again! Military Veteran Support!!!!!”
“I had a great experience with Extra Space Storage. The facility was clean, well-lit, and easy to access. The staff was very friendly and professional, making the whole process smooth from start to finish. The pricing was reasonable, and I felt confident that my belongings were safe and secure. I would definitely recommend Extra Space Storage to anyone looking for a reliable storage solution.
– Salam”
“Adi is fantastic and very helpful to find the right unit for my needs. Smooth process and great follow up. Easy access for movers. Great location and, for me, worth the extra cost for convenience and safety versus in industrial area.”
“This is not the 1st time im using this facility and the reason coming back on the same property is excellent customer service from Property manager Samina. A very warm welcoming environment and very well organized office. It was a hot day but she took her time to show explain and rent the unit which we really liked it. She offered us all related merchandise and help us to finish all rental. Thanks for all the help from Samina.”
“Mo, the property manager here made my move in easy! She was very knowledgeable about the space and gave me great suggestions. She's also clearly good at managing the facility.
This made me feel like my possessions would be well cared for there. Not all public storage locations are the same... the strong facility management here
makes this five stars for me.”
“I purchased a small unit and the setup was really easy. I want to give recognition to Rob who helped me get everything straightened out when I used a personal lock. He got everything setup for me in record time. They provide an app but I really appreciate how it's still optional and I was able to be texted the gate code and access credentials without having to install another app on my phone.”
9:30AM - 6PM
5765 General Washington Dr, Alexandria
Self Storage
“I had a great experience with helping move out storage. This young lady her name was Samara helped have a great experience and an extra space storage fan because of this great customer experience.”
“From the moment I walked in, Roxanne was incredibly kind, professional, and genuinely helpful. I was dealing with a bit of a stressful situation, and Roxanne not only listened with patience but went above and beyond to make sure I was taken care of.
She walked me through everything step by step, offered helpful suggestions, and made sure I left with exactly what I needed. It wasn’t just her knowledge that stood out—it was her calm, caring attitude and the way she treated me like a real person, not just another customer.
In a world where good service can be hard to come by, Roxanne is a gem. Public Storage is lucky to have her. Thank you, Roxanne—you really made my day.”
“Place is clean. Easy access. Received great help from the Jay.
But when I first arrived the door was locked and no one in the office. Called your customer assistance. No live person. Very frustrating.”
“Cayden was very professional and ensured our rental truck, moving blankets, and dollies were prepared well in advance of our arrival and parked conveniently up front to easily maneuver out of the lot. He made sure to check to ensure everything was up to my standard and made the experience smooth. Highly recommend this location for your moving or storage needs.”
“Janet was wonderful to work with. She was very helpful and informative. She took her time to show us different options and al though she was filling in she really did make us feel taken care of. The unit itswlf was clean and ready for move in and i would recommend this company to anyone in need of a easy storage experience”
“I saw the sale for a 7x10 unit in McLean, VA. I went over to the office to get the key code and spoke to Mimi, the site manager. She was super helpful and even checked if maybe I needed a smaller unit instead. She wasn’t trying to push me to get a larger and more expensive unit. Her genuine kindness was awesome. When I reached my unit that is in the “older” building, it was well maintained. Elevators were in working condition and there are carts to help move your stuff to your unit! How awesome is that? I got a welcome card too which was very thoughtful. I highly recommend this facility because it shows the company maintains the location quite well. I highly recommend storing your belongings here. And, CubeSmart, give Mimi a raise! She is a great ambassador for your McLean location.”
“A2B Movers moved me from Arlington to Fredericksburg and the experience was absolutely outstanding. Charles, Dominic, and Adrian were the utmost professionals, focused on moving my furniture and other household items with caution, and to ensure that everything was well protected. Despite the delay with the loading dock elevator, they were quick to find workarounds to ensure time was not wasted. Upon arrival in Fredericksburg, they quickly unloaded the truck, got everything into place and staged certain items that I had planned to take to Goodwill downstairs for my ease of transport to Goodwill. As a result of their exceptional service, professionalism, care, and expertise, I highly recommend A2B Moving company and specifically these three gentlemen.
I would be remiss if I did not acknowledge both the gentleman who scheduled me as well as the dispatcher. They both were professional and ensured all my requirements were captured and met. So, if you are moving, check these guys out, you will not be disappointed.”
“Olivia was very helpful with helping me with my storage needs. Supper kind and informative definitely will be returning to this location b/c of the helpful service I received today.”
“I came in looking to see some unit sizes and Neadea graciously showed me the 5x10 units and explained to me how the rental process worked, I was able to make my decision to rent because of the extent Neadea went through, with a cheerful attitude!”
“I’ve had an excellent experience at ExtraSpaceStorage in Alexandria so far. This is my first time renting from here and Danielle and Larren have been SO helpful throughout this whole moving process.”
“Extra Space storage has treated me courteously, Friendly and above all, professionally. Though I have known of this location manager, ERIC, I have the utmost admiration for his friendly, professional service. It’s as though, he has been a longtime friend. He is definitely valued as a 5 STAR! Lance & Janet Gardner unit # 2110”
“I had a great experience renting a storage unit. Josh made the process quick, easy, and efficient. He was kind, knowledgeable, and answered all of my questions. Excellent customer service!”
“I have nothing but great things to say about the manager at this location. My wife and I chose this location based on reviews and a promotional event, and we've had our items in storage for over a year. I don't believe I ever got her name, but based on another recent review I assume the manager's name is Radhia. She helped us get signed up and has been very communicative if there was ever a need to be. Upon the move out process, Radhia provided top notch service even though we were no longer local to Alexandria. She deserves recognition for her customer service!”
“Public Storage on Fordson RD in Alexandria have hands down the best customer service. Tiara was so helpful on explaining all my fee when rent is due. Hands down best experience I have in a long time ❤️??”
“I want to express my sincere thanks to Monique for her exceptional assistance. She was incredibly helpful and kind while helping me locate my storage unit. Moving can be a stressful and challenging experience, but Monique made this part of the process smooth and easy. Her support truly made a difference, and I’m very grateful!”
“The gentleman named Marcus he help me with patient even do it was raining very hard he wen out with me and showed me the unit that made me feel blessed because I didn’t have time I had to pick up my kids from school very good customer service smiling happy I love wen I go to place and the representative make you feel comfortable I love it and every time I need storage I will come directly.??”
“Thank you Tra. I wouldn’t be renting if it wasn’t for her. She is very helpful, explained everything and even walked me to my unit. You need more people like her. I have two units at two facilities and she helped with both. I couldn’t ask for better customer service!”
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“I like to mention about the man behind the counter MARCUS…. He is so kind and helpful I was very impressed about his service. Having experience renting a space and having help and service like what I had…….it was good feeling have someone helping me like Marcus did I really appreciated.
Thanks Marcus.”