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7:30AM - 4:30PM
14214 Washington Hwy, Ashland
Banks
“I always go to the Ashland branch where they are very polite, professional, friendly and helpful. Jacob helped me with a transaction at the counter and than he let Devin know I needed assistance with my IRA renewal. Both Jacob and Devin were very polite, friendly and professional and helped me with everything I needed. Thank you both.”
“The experience was great but the mobile vs branch accounts not being in the same bank would have created difficulties. I almost signed up for another account thru my Primis App. It would not have worked for immediate money transfer. I had to go talk to a wonderful teller at my branch to find this out. Info up front please!”
“I have been with M&T since 2004 and two states of residence. Any issues are quickly resolved. Staff is dedicated to customer satisfaction. I just wish they had some branches in WV! Thank you for everything.”
“Came in to initiate a stop payment on a recurring debit. Process was seamless and manager was friendly and efficient. Wholeheartly recommend the Atlee Branch of Atlantic Union Bank.”
“I love going to this location. When LaTia is working there I know I will be taken care of in a friendly and professional manner. She's the best. The only reason I didn't give 5 stars is because they closed the drive-through.”
9AM - 5PM
700 England St, Ashland
Banks
“Yes, I've had some trouble reaching help via phoning a branch, but I can honestly say that I personally have been treated with respect and great customer service. There are so many subjects discussed in these poor reviews that tellers, branch managers, and even the IT folks for the online app have absolutely no control over. For instance, all of the new scam/thievery protection measures put in place for your banking safety, and fewer branches because of online availability that many customers prefer. Managers have to deal with Corp decisions about staffing by branch and how to manage the teller line when an employer calls in sick right before opening time. We're so used to the fast-food recipe of immediate gratification that we sometimes expect the same instant service that these branch folks simply can't provide. Give them a break, and be patient. We all have bad days, and a smile and a kind word is sometimes all it takes to make someone's day a little better.”
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“Was a little skeptical after village bank switch over to Towne. Been banking with village for years now. New employees have been awesome and has been a seamless transition. Sol is on top on security alerts as well. Anytime any funky activity is going on with your account (bigger purchases, or irregularities) he'll call and verify. Been nothing be pleased since the Towne acquisition.”