Cellular Sales, a local Verizon store located at 200 N Washington Hwy in Ashland, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading phones such as Apple iPhones, Samsung Galaxy, or Motorola edge+, and learn about Verizon plans. The staff is known for being knowledgeable, attentive, and genuine, with several reviews highlighting the excellent service provided by team members like Ken, Anthony, Andrew, and Amanda. These associates are praised for their honesty, patience, and ability to explain complex information clearly, making customers feel comfortable and confident in their choices. Many customers appreciate the positive attitude, smiles, and helpful suggestions, which create a welcoming environment. The store also offers wireless accessories, exclusive Verizon services, and current promotions. Repeat visitors often choose this location due to the staff's integrity and helpfulness, with some traveling from nearby areas just to receive their trusted service. Overall, the Ashland Verizon store is highly recommended for anyone needing assistance with their Verizon devices or plans, thanks to its friendly staff and exceptional customer care.
Andrew helped me learn how to use my voicemail for my personal number and how to use the new voicemail section in my phone for my business.He was very friendly
January 2025
Anthony is the BEST! He was incredibly helpful, attentive & knowledgeable. He's genuine & you can tell he operates with integrity, which can be hard to find in salespeople. 10/10 Definitely recommend!! :)
November 2024
Came in with a damaged phone that was still working to some extent. I wasn't prepared to upgrade but Ken assured me the process would be easy. I'm not good with change but I trusted his judgement. He was patient and kind. Answered all of my questions. I was extremely pleased with his service.
