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“Great customer service. Property very clean definitely a 5 star. Avery and Princeton are great they are very helpful and dont mind answering all the questions about the storage. If you need a storage this is the place.”
“I didn't get the young lady's name that initially helped me, but she was great and AJ completed what I needed. The experience so far has been very positive‼️”
“Amanda is always AMAZING!!! She makes sure my grandmother’s account is always good and her customer service is BEYOND AMAZING!!!! Love seeing her face when I come make a payment!”
“I had a unit here for 2 years and have no complaints - Never had an issue with bugs or rodents, facilities were always clean, and staff was always pleasant. Would rent here again. The front desk worker, I think Rick, went out of his way to be helpful when I was moving out of my unit by making the process easy and getting me a cart.”
“Mrs.Liz was an excellent person and we had a great experience with her. She knows the work and is very knowledgeable. Great experience working with her and the company. GREATLY APPRECIATED. ???”
“Troy was very welcoming when we walked in he showed concerned of our needs he has excellent customer service stills
He took his time and helped us out and with all that being said he deserved our business
Troy please keep your positive attitude and great customer service support!!!”
“I wanted to write a quick, very positive review for the Extra Space Storage facility on Station House Road in Chesapeake. In particular Erin the manager who put in the extra effort to meet my particular storage needs. You couldn't ask for more.”
“The manager and employees (including a new trainee) are on top of their game. Everyone answered my questions before I asked them (I had a lot of questions too)! A clean and quiet place in a safe area, the building layout is well done. There is plenty of room for vehicles and numerous moving trucks at one time. A large load in the area inside the building makes it easy to get around. I will recommend this business to friends and family.”
“Crystal is the bomb dot com. I have never had any issues with this facility and the property manger/staffing are alwys kind. My unit was priced fairly and everything has always been clean and to my standards. 10/10 do recommend.”
“Had an excellent renting/moving in experience. Got help even with the lock and all. Wit the little time I had I was able to accomplish it all and catch my flight out. Very pleased so far”
“I had to come in to confirm my storage unit and I was helped by Makayla. She was patient and kind. She helped me cancel out another storage unit I had reserved due to me finding a cheaper unit at a different location. I appreciated her help and time. Thanks again!”
“I’m very pleased with this storage unit. The units are clean, the staff are amazing. Heidi was super sweet and helpful through out the process. Very satisfied.”
“ryan is definitely an asset to extra space storage he was very informative and helpful to me in acquiring a space and explaining the rate increase and positive professionalism”
“I had a great experience getting my storage unit. Rosalynn was amazing from start to finish. I called several times before coming in, and she was patient, warm, and answered every question I had. When I arrived at the property, she took the time to show me around and let me see my unit before signing the lease. The facility itself is clean, well-kept, and I’m really happy with the unit I chose. Overall, the customer service and the property exceeded my expectations.”
“Everything has been great, only had a small issue with my gate code on my first unit but that was fixed quickly. Rented a 2nd unit for overflow and everything has been good from renting online to at the office. Very clean and well kept up and feel safe there. Highly recommend this location on Harpersville to anyone!”
“Good availability to posting and easy to find location only a short distance away from the J Clyde Jefferson intersection. Also very helpful staff members even the helpline just be careful. They will inform you that the gates will be locked after 9 PM. But especially like I said staff is very helpful, especially Desiree.”
“I am having such a great experience with Public Storage. Patty is very nice to work with and she got me into a unit that fits my needs perfectly. The prices are also really fair and applying is simple.”
“I'm not even a customer here but will reyurn if I'm ever in need of a unit. Had car issues (close to closing) and walked inside to make sure it wouldn't hinder their business. She was incredibly nice and even checked to make sure I had help coming before leaving. This lady is an absolute gem.”
“Of course! Here’s the revised review:
“I had an outstanding experience at Ocean Storage! The facility is top-notch, clean, and secure. A special shoutout to the manager, Kiersten, who went above and beyond to assist me and my family. Also, a big thank you to Brianna, the assistant manager, for her helpfulness. Overall, I was very pleased with the services. However, I think the district manager, Jessica, could be a bit nicer in her interactions , Especially when it comes to calling or emailing her employees back with IMPORTANT TIME SENSITIVE RESPONSES ON top of already stressful situations dealing with Highly recommend!” ?”
“This storage facility is what the doctor ordered in essence of the phrase. My experience with renting a storage space for the first time was informative instructional and so beneficial. This experience was due to Ms. Tina at the Gum Road office She was so helpful and professional with all my questions and concerns. I will definitely promote storage usage based upon my experience and expertise of Ms. Tina's special attention to her customers. Sincerely thank you ??”
“After a long day of storage searching and at my wits end I stumbled across AAAA self storage on 79th street when I tell you upon walking in the energy was different so much more positive then the previous storages I went to ms talitia was a blessing in disguise she change my mood immediately just by smiling we joked she answered all my questions and I left one happy satisfied customer”
“Thank you to Michael and Bill for doing an outstanding job. Samuel was awesome as well he set the move up, Michael and Bill did a phenomenal job of making my items well packed!”
“Regina was PERFECT! I had been on the road from atl to va since lastnight and got in at 5am. I have to turn in my uhaul tomorrow & decided to get my storage today and she was very informative & worked with me when it came down to any question I had!! Thankyou regina for making my move even more smooth!”
“We’ve rented a unit for many years from a couple of different places. This was the best experience we have had by FAR. Trey and his team go above and beyond when needed. It’s obvious they care about more than just collecting your rent every month. They truly have been wonderful. Thank you all SO much!!!!”
“They are great to do business with! Everyone we have talked to and interacted with has been great and helpful when we needed. The storage unit is gated and located in a safe non-visible area. The units are always clean and well-cooled and heated as well! I love that they always have carts to help get your things to and from your unit as well! Overall they thought of everything ?”
“?️ LISTEN‼️ by far one of the greatest places I have been thus far. My appt was at 11am but I had to get there because I was running out of time. I got there at 7am. They told me to dock in 15 and unloaded me right away. Paperwork and unloaded by 7:27am. Because I had no more time they let me stay for my 10 hour break. Excellent service.”
8:00 AM - 5:00 PM
Newport News
Self Storage
“We used Regency for a complicated move in August 2021. We needed packing and moves to two different locations - a storage unit and an apartment. They showed up on time all three days, took good care of all of our belongings and worked efficiently. We will be using them for the final move in a few weeks. They will gather belongings from two storage units and the apartment and move them all into a single family home. We really appreciated the flexibility and professionalism from Regency and would 100% recommend them.”
“Such a wonderful experience! I have to be out of my home in 7 days and I am flipping out. Sandra was uplifting, professional, and so positive. I CANNOT tell you how much this means to me. Blessings and Gratitude to you and your business. I highly recommend you!”
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“The staff is friendly and the facility is secure.However, my deposit was not returned to me. The facility claims my unit was unswept. I am not in agreement with this, I made sure my unit was clean and swept prior to checkout. I should have taken a photo (lesson learned).My unit was small and the deposit was $25.00 so it’s not a huge concern.”