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“Excellent service! I want to thank Tammy from Extra Space Storage for her kindness, patience, and professionalism. She was such a wonderful person and helped me so much throughout the process.
She was always willing to answer my questions and made everything much easier. I truly appreciate her help and highly recommend her.
Thank you so much, Tammy!”
“Amie made my first experience getting a storage unit super easy and stress-free. As a college student moving into my first unit, I honestly had no idea what I was doing, but she walked me through everything step by step and answered all my questions patiently. She was really friendly, professional, and made the whole process smooth from start to finish. The unit was clean, the setup was quick, and the customer service was amazing. I definitely recommend working with Amie if you want a good experience!”
“Jennifer made this so quick and easy, and her friendliness was super unexpected!! Customer Service TOP TIER!! ???? I wish she could manage my entire life at this point! Thank you!”
“Went in Thursday to pay my unit bill and inquired about the rate increase. Susan, the lady at the front desk was very helpful and answered every question I had and got me the information I needed due to phone issues. She even sent something off on the spot and was able to get the rate reduced for three months. Greatly appreciate her time and help. Thank you!”
“Crystal is the bomb dot com. I have never had any issues with this facility and the property manger/staffing are alwys kind. My unit was priced fairly and everything has always been clean and to my standards. 10/10 do recommend.”
“Very satisfied with the correspondence and level of ease to get to and from the facility. Access thru the app is an added pleasantry to the use of technology to help make things work ?”
“Used this storage unit for over 6 years (when they first opened) and the service and innovation as well as the facilities improved from opening. The customer service was flawless and the price justifies the quality!”
“My daughter has stored her extra things here since her Freshman year of college. I've never had any problems, to date. I'm informed via email/text when or if an issue arises. Everything has truly gone smoothly. Should I have a concern, I call, and without hesitation a solution is offered. I appreciate that.”
“Very pleasant experience. Daphne was awesome! She worked extra hard to secure me as a customer, after all the running around I did on the website. That lady needs a raise.”
“Super easy check-in. My unit upon arrival was easy to enter and clean. I needed a last-minute storage unit while in between offices and pricing and location were perfect.”
“Love this place. It's peaceful. Never chaotic when I go. The lady in the office is so nice and sweet. The online pay is convenient and a person with memory issues I appreciate the reminder emails a lot. Best storage place I have used so far. My items are not damaged. No bugs. I do spray spider spray because of a fear but no issues. And it's affordable. They had the perfect size for what I needed.”
“Nycki has always been more than accommodating with all of our storage needs. Always a bright shining smile keeps us coming back. In a day when customer service is dying, she has restored the term.”
“These guys were responsive, punctual, and thorough. They showed up when they said they would, did the job - more than we originally discussed - and made every effort to take the stress and chaos out of packing and loading a household. I'd certainly use them again, and recommend them.”
“This place has been great to store my Travel Trailer. Great rates and friendly people who work there. Highly recommend this place if you want a place to store your boat, rv etc...”
“So my initial review was for U-Haul over all as a company. I'm updating it to 4 stars for the location because they were actually really helpful and accommodating for our recent move. It rained a good bit which put us behind schedule. When I called to extend the truck rental they were really understanding and actually gave me 2 days for free because of the weather. I'll definitely use them if the need ever arises.”
9:30AM - 3:30PM
1635 W Pembroke Ave # A, Hampton
Self Storage
“My aunt is a customer, she ended up going into a nursing home and couldn't keep up with her payments, so they let her get her important documents and pictures out before they sold the unit, they are very nice, very gracious and we appreciate them very much. Poquoson self storage in Poquoson great great place”
9AM - 10PM
103 E St, Hampton
Self Storage
“Easy to use website and very affordable. They were fast at emailing me my unit number, access code and lock code. The unit was clean and easy to get into. Thank you for everything.”
“So my initial review was for U-Haul over all as a company. I'm updating it to 4 stars for the location because they were actually really helpful and accommodating for our recent move. It rained a good bit which put us behind schedule. When I called to extend the truck rental they were really understanding and actually gave me 2 days for free because of the weather. I'll definitely use them if the need ever arises.”
“Today the system went down and the employees were so kind and easy going. They made sure people knew what was going on and asked for patience. But even while it was stressful, the staff still stayed positive and kind.”
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“Great customer service. Property very clean definitely a 5 star. Avery and Princeton are great they are very helpful and dont mind answering all the questions about the storage. If you need a storage this is the place.”