“Stopped by to get a copy of some receipts and some material, they were very helpful and knowledgeable! They went above and beyond what I expected. I will be coming back here!”
“I had an inssue 8 months ago that was resolved today with a great Lowe's customer service representative (Tony ) thinking my ignored calls and letters from last year were incorrect. Thank you Lowe's for solving the problem, satisfying a customer and being a solid company . I always thought you were The Best l recommend”
“I came in for some flooring one morning, Ali was quick to help me find the product I was looking for. He grabbed Carlos for assistance, the two of them were happy be there working, happy to assist with loading and a pleasure to meet. You don’t find environments like this often anymore in large retail. I will chose this Lowe’s over competitors due this customer experience. Thank you Carlos and Ali for helping me complete a mission for my wife with ease!”
“We recently renovated our kitchen. The staff at Dominion Electric Supply went above and beyond to make sure our vision was brought to life. Catherine worked tirelessly with us, listening to our ideas and bringing her own personal & professional experience and insight to the table. She offered high end designer level consults and was always on hand to answer questions and guide us through our concerns. Not only did we get exactly what we wanted, we even added some extras to maximize our new kitchen's potential. Visiting in-store was always a delight. Our three young girls were always mesmerized by the abundant beautiful fixtures throughout and Catherine always made sure to engage them, point out the "sparkly" ones and provide coloring books and crayons while we discussed options. We always felt very welcome at the store - a familiar, small-town atmosphere, with a showroom to knock your socks off. We highly recommend Dominion Electric Supply to anyone looking for outstanding options delivered with stellar customer service. A thoroughly stress free, fun experience! And the results speak for themselves. We love our new kitchen and Dominion will be our go-to in the future.”
“Home depot is the best .Everything was great, excellent customer service starting from : Stephon , Waheed , Mohamed and Marco ( Flooring ) they been above and beyond 5 star rating.”
“i had a random assortment of items on my list & the pleasure of having Brittany help me! she gave multiple suggestions & offered workable alternatives for my projects. she was patient & answered all my questions. i left with perfectly affordable & practical items. when she was unsure, she looked it up & asked co-workers for their opinion. when the shelf was empty, she grabbed the ladder & got a new box. everything is holding beautifully. thanks!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.