“Definitely a 'man's' store, tons of tools, really easy to find! I went in for jewelry making tools and found small needle nose and flush cutters for as low at $3 -$4! This girl was happy!”
“In January we needed to replace the solid door to our laundry/AC utility room in order to pass inspection. The requirement was to have a door with ventilation slots so the system can properly breathe. We first tried Lowe’s and Home Depot, but those types of doors aren’t readily available and usually need to be customized, so we were referred to TART. My husband went to the store and explained exactly what we needed. Shannon Mundy was the associate assisting him. She provided a brochure, my husband brought it home, and after reviewing the options together we quickly decided which door we wanted and placed the order. Unfortunately, the communication throughout the process was very frustrating. My husband had to email and call multiple times just to try to confirm whether the order had been processed. It was extremely difficult to get a response, and we rarely received calls or emails back. As time went on, we had no clear updates on the status of the order. Now it’s March 9, and we still hadn’t heard anything. My husband called again yesterday and only then were we told that the door had already arrived. The timeline was also much longer than what was originally suggested, so the lack of communication made the entire process unnecessarily stressful. That said, when I personally went to pick up the door today, the experience was very different. Linda (I believe, sitting all the way to the right) greeted me right away and was extremely friendly, positive, and helpful. She helped me find what I was looking for, then found the order, provided the receipt, and helped coordinate everything. Another gentleman also helped fully load the door into my car, which I truly appreciated. This place clearly has a great team and offers products that are difficult to find elsewhere. Because of the helpful staff during pickup and the fact that they had exactly what we needed, I’m giving four stars. However, the communication during the ordering process could definitely be improved, as it made what should have been a simple purchase much more frustrating than necessary.”
“The man was very helpful. When some of the things I needed weren't available on the day we need them, he sent me to their other branch in Fairfax & I was able to get everything within couple of hours. Highly recommend this place.”
“(Translated by Google) If you need a good tool to work with granite, marble or quartz, go ahead, I recommend them, I am a manufacturer and with 12 years of experience in granite, marble and quartz, and I know why I tell you that it is a good place for your tools.(Original)Si tu nesecitas una buena herramienta para trabajo de granito mármol o Quarzo vaya n ayi se los recomiendo soy fabricador y con 12 años de experiencia en granito mármol y Quarzo y se porque les digo que es buen lugar para tus herramientas”
“Craig, the owner, is very kind, helpful, and knowledgeable. He is willing to help answer any questions for any project, both big and small. His passion for what he does shows, and I can’t recommend Tart lumber enough.”
“Sunbelt Rentals in Sterling is my go-to. Reliable equipment, fair pricing, and a crew that understands jobsite realities. Everything was ready when promised, and returns were painless. Exactly how a rental house should operate.”
“They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?”
“Great help here, the staff keeps things neat and tidy and are willing to give a hand. Takes the stress way down. They usually have a better selection than other Home Depots.”
“Thanks to Susan and Amber in appliances for helping us with our purchase! They were very helpful! I’m so glad we drove to this location and we will make sure to come back here!”
“I love my brand-new Bosch refrigerator. I don't want to break policy but the woman in the appliance department wants you to make a purchase that fits your budget and a product you can rely on. She goes beyond the call of duty. The delivery people were great made sure that it would fit properly and explained everything I needed to do.”
“My visit was after 8 pm, so this place was not busy and offered plenty of parking spaces. As always, my shopping stop was quick, knowing what I wanted and the location of the item in the store helped by searching the store online ahead of time. This is a friendly place to shop. Much appreciated.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.