Hardware Stores near Reston, VA

“If deciding between Merrifield and Reston, pick this location. Better parking, friendlier and more helpful staff.
Though, some of the products are weirdly priced. The largest (usually the cheapest) of the Brush Killer was notably higher prices than the 1 gallon option.”

“Thanks ? so much to Oscar from plumbing in Reston. He help me and my husband to find the proper equipment for A/C repairs and he went beyond with the search of all the parts and equipment need it, even checking the store inventory physically!!! He encourage for do it your self; safe and secure. Thanks so much for the support and extra help. Great to find customer service and support that knows the store!!!”

“Ordered a grill online and their delivery service was outstanding! They went the extra mile, we got a few accessories that we were not expecting to get and we even got a personal note from the store manager. Highly recommend them for their customer service.”

“I wanted to take a moment to recognize one of your employees, Jeff, for providing some of the best customer service I’ve experienced in a long time.

I stopped into Ace Hardware looking for license plate screws for my car that weren’t a common size. I had my young son with me, and Jeff immediately took the time to understand what I needed. Not only did he track down the correct screws, but after noticing I was with my son, he went above and beyond by coming outside and helping me install the license plate on my car.

People often talk about “going the extra mile,” but Jeff went the extra ten miles. His kindness, initiative, and willingness to help turned what could have been a frustrating errand into an exceptional experience.

Because of Jeff, I can honestly say you’ve earned a lifelong Ace customer. Employees like him are the reason people choose to come back. Please pass along my sincere thanks and recognition—he is a tremendous asset to your team, and I hope he receives the recognition he deserves.

Thank you for employing people who genuinely care about helping customers.”

“Most extensive selection of hardware I've ever encountered! Being able to see and touch hardware before ordering was key to the success of a very recent kitchen renovation. The owner, Lynn kept me from making a mistake with regards to finish and her product knowledge is amazing! She helped with layout and kept us up to date with expected receipt of delivery. I'm so glad to have this resource right here in NoVa!”

“Thos. Somerville Co. is an excellent distributor of plumbing, heating and AC supplies in DMV. It took me endless efforts to find o-rings for my leaky vacuum breaker at hardware stores. None of them worked. Finally I used Google to search plumbing suppliers. Staff of Thos. Somerville let me buy Watts vac breaker instead of o-rings, and made sure I knew how to install it. It took me 5 minutes and 25 dollars to resolve my longtime headache. The company with superb expertise and friendly service is highly appreciated and strongly recommended.

It’s interesting to learn that the company was established in 1861 - one of the oldest in DMV!”

“I went to this location in Ashburn today and had one of the best experinces ever in a Home Depot. I was greeted by two very pleasant employees at the cashier by the door (Omar and Jayne). They were super kind and asked me if I need any help. I asked them few questions about lumbar items and they called a lumbar expert for me immediately to ensure I am helped promptly and properly. The lumbar specialist was super amazing and as friendly and pleasant as Omar and Jayne. His name was Robert! Robert was truely a Lumbar department expert and helped me find the product that best suit my needs. He cut the product for me in a very seamless fashion. I have never had such an experince in a Home Depot before and I couldnt hold myself from leaving this review. The entire staff at this location must be amazing I am sure since the encounter with these three employees was such a high standard. Thank you for being so honest to your work and customers!”

“Definitely a 'man's' store, tons of tools, really easy to find! I went in for jewelry making tools and found small needle nose and flush cutters for as low at $3 -$4! This girl was happy!”

“In January we needed to replace the solid door to our laundry/AC utility room in order to pass inspection. The requirement was to have a door with ventilation slots so the system can properly breathe. We first tried Lowe’s and Home Depot, but those types of doors aren’t readily available and usually need to be customized, so we were referred to TART.

My husband went to the store and explained exactly what we needed. Shannon Mundy was the associate assisting him. She provided a brochure, my husband brought it home, and after reviewing the options together we quickly decided which door we wanted and placed the order.

Unfortunately, the communication throughout the process was very frustrating. My husband had to email and call multiple times just to try to confirm whether the order had been processed. It was extremely difficult to get a response, and we rarely received calls or emails back. As time went on, we had no clear updates on the status of the order.

Now it’s March 9, and we still hadn’t heard anything. My husband called again yesterday and only then were we told that the door had already arrived. The timeline was also much longer than what was originally suggested, so the lack of communication made the entire process unnecessarily stressful.

That said, when I personally went to pick up the door today, the experience was very different. Linda (I believe, sitting all the way to the right) greeted me right away and was extremely friendly, positive, and helpful. She helped me find what I was looking for, then found the order, provided the receipt, and helped coordinate everything. Another gentleman also helped fully load the door into my car, which I truly appreciated.

This place clearly has a great team and offers products that are difficult to find elsewhere. Because of the helpful staff during pickup and the fact that they had exactly what we needed, I’m giving four stars. However, the communication during the ordering process could definitely be improved, as it made what should have been a simple purchase much more frustrating than necessary.”

“I was at a friend’s wedding, there to officiate, when disaster struck. The arch they were going to be married under needed to be assembled but no one could find the screws that came with it. An hour before the ceremony. I ran to the nearest hardware store in my suit to find a box of screws. After some frantic looking around, an employee asked if he could help. I explained what I needed, and within a couple of minutes I had a 20 count bag of screws to do the job. I went to pay, he said to just take them, clearly I needed them quick fast and in a hurry. I told him he just saved a wedding, which I hope made it all worth it. Thank you, for not hesitating to help a stranger. Shop at this store, customer service is incredible!”

“I rented an equipment today from the Home Depot Tool Rental in Ashburn, and I had an excellent experience thanks to Aran. Even though he was clearly short-staffed and handling multiple customers, he still took the time to work with me one-on-one and made sure I fully understood everything.
Aran was extremely patient and thorough in explaining how to use the equipment, especially when it came to safety. He didn’t rush through anything and made sure I was comfortable and confident before leaving. That level of attention and care is rare, especially when someone is busy.
What really stood out was his professionalism and willingness to help despite the workload. He stayed calm, answered all my questions clearly, and made himself available if I needed help later. That kind of customer service makes a big difference.
Overall, this was a 5-star experience. Aran is knowledgeable, dedicated, and truly goes above and beyond for customers. I would absolutely recommend renting from this location because of him.”

“Thanks to Susan and Amber in appliances for helping us with our purchase! They were very helpful! I’m so glad we drove to this location and we will make sure to come back here!”

“(Translated by Google) If you need a good tool to work with granite, marble or quartz, go ahead, I recommend them, I am a manufacturer and with 12 years of experience in granite, marble and quartz, and I know why I tell you that it is a good place for your tools.(Original)Si tu nesecitas una buena herramienta para trabajo de granito mármol o Quarzo vaya n ayi se los recomiendo soy fabricador y con 12 años de experiencia en granito mármol y Quarzo y se porque les digo que es buen lugar para tus herramientas”

“The man was very helpful. When some of the things I needed weren't available on the day we need them, he sent me to their other branch in Fairfax & I was able to get everything within couple of hours. Highly recommend this place.”

“They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?”

“Had to get plywood with exact measurements and some other extra tools.. Russ was amazing! Knowledgeable, patient and had a very good vibe! Definitely deserves a raise :)
He’ll be our go-to guy from now on. Now, the store itself is pretty good - has a large selection and helping staff!”

“I had an exceptional experience with Vincent at Capital Electric! He provided fantastic service from start to finish, making the entire process seamless and stress-free. Not only did he offer competitive pricing, but he also went the extra mile to price match a spool of 1000 ft 16/2 wire for me. His professionalism, kindness, and willingness to help stood out throughout the transaction. It’s rare to find someone so pleasant and accommodating in customer service these days. I highly recommend Vincent and Capital Electric for anyone in need of quality products and outstanding service. I’ll definitely be back!”

“This is a Hilti tools and supplies store. Good customer service. Most of the time there is enough employees to help and you won't need to wait for long. The parking is convenient and right in front of the store. I buy new tools and supplies from this store, or through my rep and pick it up from here. I also bring tools for service as well.”

“My visit was after 8 pm, so this place was not busy and offered plenty of parking spaces. As always, my shopping stop was quick, knowing what I wanted and the location of the item in the store helped by searching the store online ahead of time. This is a friendly place to shop. Much appreciated.”

“Sunbelt Rentals in Sterling is my go-to. Reliable equipment, fair pricing, and a crew that understands jobsite realities. Everything was ready when promised, and returns were painless. Exactly how a rental house should operate.”

“I visited here to rent a larger tool that's not available at other, closer, Home Depots and Ryan went above and beyond to help make sure I had the best experience possible. He recommended considering a box truck with a built in, less steep ramp to take the 350+ lb tool rather than the pickup and detachable ramp with a much steeper incline that I had originally reserved. When he showed me the difference he was absolutely right and it made things so much easier on me when loading and unloading. Then he showed me how to secure it in the truck, educated me on how it worked, and got me on my way while making sure I had everything I needed. All while assisting his coworkers and a computer down. When I returned the machine and truck later the employees were surprised I'd been able to handle it so easily and I put that down to Ryan preparing me when he so easily could have just waved me on my way. I would absolutely rent from here again, especially with Ryan at the desk.”

“I ordered some garden supplies online, but part of my order had been cancelled and only part of it refilled. I knew I had seen the cancelled product recently in the store, so I went looking for it. Josh, one of the employees at the garden center really went the extra mile to make sure I found the right product, got my complete order, then helped me check out and even helped me load things into the car. Thanks Josh!”

“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”

“I came in for some flooring one morning, Ali was quick to help me find the product I was looking for. He grabbed Carlos for assistance, the two of them were happy be there working, happy to assist with loading and a pleasure to meet. You don’t find environments like this often anymore in large retail. I will chose this Lowe’s over competitors due this customer experience. Thank you Carlos and Ali for helping me complete a mission for my wife with ease!”

“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”