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“I had a problem with my MacBook Air: it wouldn't let me enter a password so I could use it. I googled the problem, but did not find anything that gave a solution that I entered. I fixed Fruit Fixed Charlottesville. A very helpful and ebullient technician looked it over. He had it up and running within an hour, saving a lot of time and money. They have fixed a problem within an hour several times. Thank you, Fruid, for fixing my problem.”
“Had issues with my son’s phone, was on the phone with Verizon all day trying to resolve it. Decided to walk in to this store since we were driving by. Thank goodness Nick was there! He was able to resolve the issue. He was calm and said no worries we got this. Even though it may have taken an hour. Thank you so much Nick for helping us out on our crazy day!!”
“Our son lost his phone in the Rivanna on a tubing trip. This store was so helpful, especially Jennifer who helped us not only secure a new phone but a great deal! Really appreciate everything they did to help us out.”
“THANK YOU OMAR!!!! I was so tired of my horrible Straight talk service that I drove across town with only minutes to spare before boost mobile closed. I needed to switch my service to boost that day. I asked Omar if he was about to close and would completely understand if he could not help me. But he was more than willing to help me and said it wouldn’t be a problem. His kindness never wavered. Even though I was clearly anxious and frustrated by my situation. Because I needed my phone to work immediately. But he made it such an easy process and was not bothered by the fact that I had arrived at closing. He even said he was happy to work. I have never experience so much professionalism in retail before. Omar is a star and I am so glad I made a decision to switch that day and was able to meet him. Thank you again, Omar! My service is working just fine now that I have switched to boost mobile.”
“After a horrible experience elsewhere, Michael at this location restored my faith in Verizon. He was efficient, knowledgeable, and kind. For anything I need in the future I will be coming to this location.”
“Eugene is a delightful young man who gave me guidance as I transition from my IPhone116 to my IPhone117. He helped me discover the possibilities and challenges that the future offers! I look forward to receiving more expertise from Eugene in the future adventures at AT&T!”
“Very nice clean store, Staff immediately greeted me upon entering. The store was relatively busy but they got to me in a timely manner and assisted me with my needs in a professional and respectful way, Customer satisfaction is their goal here. 10/10 would recommend”
“Okiver is amazing. Cost was less than I expected. One day turnaround. Discussed all kinds of options and his knowledge was impressive Better and less expensive than all other options”
“My phone had a bizarre, very rare glitch where it operated as though I hadn't paid my bill. The staff worked patiently with me for over two hours until they fixed the problem. They were courteous and professional and helpful.”
“Yesterday, My mother an I went in to Charlottesville location for a upgrade, we met with Lee Frye he promptly helped us figure out what plan suited us best and saved us a decent chunk on our monthly bill. Couldn’t ask for any better customer service. Highly recommend him and this store.”
“Phillip and crew are genuinely helpful and great guys. During the most recent outage for service (while replacing my phone) I watched them explain and handle the situation with great concern for their customers. I got my phone and deals applied from their handiwork and greatly appreciated their attention to me and other customers simultaneously. Good folks!”
“I went to this location after receiving no help from Boost Mobile customer service. I called Raghav and told him the issue I was having and he assured me he could help. When I arrived, Raghav begin fixing my problem! There were plenty of hi-fives and smiles once everything was finished. Going here saved me a lot of time, money, and frustration! Thanks so much!”
“Received great customer service from the Manager at this location and all the staff very patient and answered all questions very knowledgeable with the metro experience will definitely be back with more business”
“I had a great experience with Josh this morning. All technical and setup questions answered. He helped walk us through getting the T-Mobile Internet rolling. Thank you!!”
“Amazing customer service! Me and my girlfriend are currently sitting in here when they close in 5 minutes and they are so friendly. Thank you so much, 10/10 service!”
“Alyssa was so helpful during a stressful time! I was visiting in-laws in the area when my phone died. Took it in and Alyssa took me through all the steps to get me a new phone through warranty as well as letting me know my next options and steps.”
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“Amazing service here, I got my trade in done super fast! Lionel was super helpful and explained every step of the process and made it as easy as possible! Thank you”