Sporting Goods in Chesapeake, VA

“Got my tennis racket stringed here. Was late to my appointment due to traffic but Dan was understanding. Overall great experience and the racket string feels great too!”

“Great customer service! Chris is awesome, and all the staff members are very helpful and friendly. The prices are great as well. Always a pleasant experience shopping here.”

“Purchased a pair of Hokas for my high school daughter to use training for track and was helped by Andrea. She was most professional and accommodating and the whole staff, made sure everything was top-notch. Would highly recommend this amazing store!”

“I'd have to say very very good customer service in this business...my son who is a beginner was set up nice with his new board and helmet...also got new school shoes ...I highly recommend sk8 supply..appreciate it guys”

“All I can say is WOW!! I went there for a group event and we had so much fun. We also had a chance to do some exercises with boxing sets. Even though I'm disabled, I was not gonna let this stop me from at least trying it out.??The coach who worked with me was amazing and I was able to sit down and punch the sparing padded gloves he had on. I was able to box for about 15/20 mins before I had to stop. It was so HARD!! Lol!! But I'm so glad I got to try! It's definitely a great workout and a great way to let some frustrations out too! Lol!Not sure if I'm going to join (YET) because of some limitations I have, but this is definitely something I want to work up too doing for sure! The boxing coaches are so nice too! They showed us the correct stance. Lots of fun and plenty of exercise! If you want a place to exercise but with boxing, THIS is the place to go! Here is a picture of some of our group using the punching bag.”

“After nearly 6 months of pain in one foot, one trip to Foot Solutions did the trick. Jeff was extremely helpful, explained why I was in pain and suggested an orthopedic insert. Although the insert felt funny, he explained it will be a work in progress. He was right and after only 2 days, I was pain free. Thank you again, Jeff. You are a lifesaver.”

“Needed a ball drilled and one repaired and redrilled, was happy to find out Analynix was still in business. It has been 10+ years since I used them last, nevertheless, business as usual here, great analysis and explanation of the entire process, from start to finish. Great conversation and customer service go hand and hand. You definitely get that one-on-one service and dedication geared to your bowling style and needs. 5 stars and two ?'s up”

“I had the pleasure of being assisted by the associate J.May. She was knowledgeable, polite, and professional in helping me find a pair of Hey Dudes. Highly Reccomended!Thank you!Happy Shopper….”

“I would have given 5 stars, but I've had no luck finding a batting coach. I left my number at the front desk twice over the past month, hoping for a call back. I've not received any follow-up.”

“Great place to buy and sell used and new sports equipment. I was able sell some equipment to them that was not selling online. The amount offered was reasonable yet, not what I wanted however better than nothing.”

“Zachary and Herman were very friendly and helpful young men when I was shopping with my daughter. They deserve a shoot out! Way to go! Thanks for the wonderful customer service.K. Shackley”

“I came in for an exchange on a pair a green and crème Jordan’s from the lynnhaven store, size 1.5. I just want to say that the staff was warm and friendly from the time my sons and I walked in the store, they asked how I was doings there was a man with locs, a few grays in the locs who made sure to not only speak to myself but my kids. Asked how our day was going . There was a bit of a chase to find my shoe but in the midst of it they were all reassuring. There was a really tall guy, I’m short (4’11) and he heard one girl say that she rejected my order and just reminded her to watch what she says in front of customers , he noticed my body language or facial expression and mentioned that I didn’t look the happiest in the moment , which I didn’t , buttttt even with trying to find the store they were all calm, respectful, active and nice. Kudos to the staff at this store, they have spirits that are welcoming and I love that .”

“Love this store!! My son was in the market for some new kicks and he requested to go the mall to one of those “athletic stores”. So we shopped at least four other shoe stores within the mall before he found the ones he had to have at Champs. Malachi was our super nice and professional store associate who helped with our shopping experience from beginning to end. I highly recommend Champs at Greenbrier Mall, not only are staff super friendly and helpful, the store has a superb selection of shoes. Check em out y’all! The Quesadilla Family”

“For almost 25 years I have been a loyal customer of Dick’s Sporting Goods, and for the majority of that time one employee that I remember has consistently stood out as the gold standard for customer service, Rex L. Over the decades I have purchased an incredible variety of sporting goods at Dick’s: equipment for baseball, football, basketball, lacrosse, tennis, golf, and now pickleball; also countless balls, bats, clubs, and rackets; clothing and shoes; lawn, pool and beach stuff; camping gear, tents, coolers, sleeping bags; and even kayaks and paddles. I have also volunteered and organized many charity golf tournaments over the years and spent thousands of dollars at Dick’s on golf balls and prizes. But what truly makes my experience special at Dicks is Rex. When our girl/boy twins were born 24 years ago, Rex helped us begin a tradition that has lasted for their entire lifetime. Starting with their very first bikes with training wheels, and continuing through several upgrades as they grew, Rex personally helped us select and serviced every bike we purchased for my 2 children, plus one for my wife. He worked with us back when he was at the Dicks Lynnhaven Mall store, as well as the Town Center location, and he has literally watched our twins grow up through those bike purchases. Today, they are still riding their Dicks Nishiki Tamarack bikes that Rex helped us choose when they were teenagers. Most recently, I tracked Rex down again, this time at the Battlefield Boulevard Dick’s house of sport in Chesapeake because my beloved 40 year old GT Slipstream bike needed repair. True to form, Rex found the exact part required and got my sleek and classic bike back in tip top shape. That level of dedication over a long period of time and commitment to customer service is incredibly rare. In an age when many people buy online and receive no customer service, Rex represents the very best of what local retail can be. His expertise in bikes, his willingness to help, and the genuine relationships he builds with customers are truly exceptional. If anyone is considering purchasing a bike from a child’s first one to a more serious bike, my advice is simple: go see Rex at Dick’s! His experience, knowledge, and customer care are unmatched. Thank you, Rex, for my outstanding customer service! And keep up the great work. Rob R.”