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“I always have a great experience when I go into the Chester branch. The last two times I had Katherine as my teller and she’s been nothing but informative and very kind. Thank Katherine and I appreciate what you do! Kuddos to Katherine!”
9AM - 5PM
10712 Iron Bridge Rd, Chester
Banks
“I got a great auto loan rate and it was so easy to join! Everyone I talked to was friendly and kind. I felt welcomed every time I entered the branch and my loan officer (only spoke with him on the phone and through email) was wonderful at explaining all details of the loan in a way I could easily understand.”
9AM - 5PM
11651 Alliance Cir, Chester
Banks
“Lee Cooper at the Chester branch recently helped me with a loan. He was attentive and knowledgeable of the process. Kept me informed throughout and answered my questions in a timely manner. I highly recommend him”
“I went in to open an additional account. As always, the staff, especially Susan, were warm, personable, and proficient. The process was straight forward, and Susan explained all the nuances of the account that I was opening, and the deed was done in a reasonable time. I recommend PRIMIS, especially the River's Bend branch, to anyone looking for a great banking experience.”
“I would like to leave a positive review for Kayla - everytime that I have walked through the doors of the bank she has never failed to smile and greet me with such kindness - she always takes the time to go beyond and deliver exceptional customer service - I feel that she has a promising future in banking and would definately qualify as a talented and competent candidate in regards to a managerial position - in all sincerity, Kayla seems to make it her mission to make your day just a little bit better and by measure I so appreciate that!!!”
“Shoutout Clarence he helped me get a new debit card after I misplaced my old one and got me started with a savings account great customer service best bank I’ve worked with so far🤝🏾”
Open 24 hours
4400 W Hundred Rd, Chester
Banks
“Great customer service! We opened up a checking account here when we moved into the area and our banking rep, Sharon was A++ Being a member of a credit union is nice because you get more personal service as opposed to being a part of a big corporate bank and when they make errors (if they do) they are more accountable for it. The only issue I have about VACU is they aren't as up-to-date on technology services like for example, Navy Federal, which in all fairness, is a much larger worldwide credit union. Their website is rough and their mobile banking is not very efficient to use, IMHO. Like your deposit under $200 would hit right away with Navy Fed but with VACU, you won't see it until maybe 24 hours later after 9am. VACU is just local to Virginia and all we needed to qualify for membership is be a resident of Richmond. But in any event, I have to give a shout out to Sharon for helping me notarize a document using e-verify, which neither of us had done before, but she was cool and patient with the process and we got it done and this service is free as a member of their credit union.”
“This branch literally has the most amazing people I’ve ever encountered. The service is always great. I always feel welcome. In a short amount of time, they can make you feel like family. Absolutely love them all.”
9AM - 5PM
12840 US-1, Chester
Banks
“I visit this branch regularly. I couldn't be happier with the service that they provide, whether it be inside or through drive-thru. If you go inside, Rebecca and Sandra are the girls to see!”
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“After going to two different Woodforest locations trying to open an account for my son Zainab was able to help me get it opened! Thank you so much for helping me get my son’s account opened! If you need help getting your child’s account opened I definitely recommend this branch location they are very knowledgeable and helpful. ?”