FedEx Office Print & Ship Center receives reviews noting helpful and dedicated staff members who provide exceptional service, professionalism, and friendly assistance, often going above and beyond for customers. However, experiences can vary, with some staff reported as rude, belittling, or unhelpful, following corporate policy strictly even when it causes customer inconvenience. The location is sometimes described as a bit pricey for services. Customers have successfully used alternative nearby drop-off points when issues arise. The business environment can be challenging, but commendable staff focus on customer satisfaction despite distractions.
Holly is very rude. Never smiles. Acts like it is such an inconvenience to answer a question or help in general. Everyone has a bad day, but this is every time I come in. The UPS store that is near there is so different. They greet you when you come in and have smiles on their faces.
August 2025
Terrible customer service. Won’t take a return with the label provided. As you can see by the other reviews, always ship UPS when you can. Does make any sense.
January 2025
The employees here lack personability, smiles and general customer service. Every time I've come here, the Caucasian lady (I don't know her name) is like a robot and lectures me about something. It's always something. I've been taking my business to UPS and USPS.
