Me & my boyfriend just came here yesterday bc he was looking at trucks & stuff. But the sales associate was super sweet & was going above & beyond & was trying her best to sell us a car/truck. Super helpful, very sweet & knowledgeable. I would definitely recommend her.
November 2025
I had a great experience, specially SK is good and kind person. he help me getting a new car and I have no regrets
November 2025
My experience was... much better than expected, especially with my first time using my warranty... granted i was a bit nervous about it... being a first timer... but Ms. Brittany Tench really helped me along the way with the whole experience which im very thankful for
As a member of the Loyalty family of dealerships, Loyalty Toyota is proud to be Richmond's destination for world-class Toyota sales and service. You'll find the Loyalty Lifetime Powertrain Warranty on every new vehicle and many of our used cars. That means the engine and drivetrain are guaranteed for life. And if you change your mind, we're proud to offer a 7-day exchange for any vehicle of equal or greater value. When the time comes for a new or used vehicle, maintenance or repairs, or expert collision service, we hope you’ll think of Loyalty first. Where you can expect more from us.
