The customer service is top tier and the staff was very knowledgeable thanks Mr.Ellen you were the best non pushy car salesman ever you made the buying process a breeze!!
January 2024
Greg was wonderful my husband and I really enjoyed meeting him. He was very very knowledgeable about the car that we were inquiring about his customer service skills are excellent if we had the money we would’ve bought two or three cars from Greg. This is our second purchase from the Loyalty family. We are so pleased... read full comment
January 2024
10/10 dealership. Sales person Kody Ellen took the time to find me a car that fit all my needs and wants perfectly. My dream car was also within my budget + the guarantee of lifetime oil and filter changes, towing, inspection, etc. was a win win for me!
As a member of the Loyalty family of dealerships, Loyalty Volkswagen is proud to be Richmond's destination for world-class Volkswagen sales and service.
You'll find the Loyalty Lifetime Powertrain Warranty on every new vehicle and many of our used cars. That means the engine and drivetrain are guaranteed for life.
And if you change your mind, we're proud to offer a 7-day exchange for any vehicle of equal or greater value.
When the time comes for a new or used vehicle, maintenance or repairs, or expert collision service, we hope you’ll think of Loyalty first. Where you can expect more from us.
