Loyalty Nissan serves the Greater Richmond Area with new sales, leasing, pre-owned sales, service, and collision repairs. Customers appreciate the friendly and helpful staff, especially highlighting specific team members who go above and beyond. Roger Hodges at the Chester Nissan service center is praised for consistently providing honest, friendly, and attentive service, always going the extra mile to help with car issues. Myron Macklin demonstrated helpfulness by addressing concerns promptly and ensuring accurate information about vehicle recommendations. In the sales department, customers have expressed great satisfaction with salespeople like Tre and Kevin Collins. Tre is described as kind, thoughtful, patient, and knowledgeable, ensuring that customers drive off in the car they want and feeling appreciated. Kevin Collins, the internet sales representative, is commended for his professionalism, honesty, and responsiveness, making the car-buying process smooth and transparent. Customers feel confident and satisfied with their vehicles and the service they received. Overall, Loyalty Nissan is known for its caring and dedicated staff who prioritize customer satisfaction, making it a trusted place for both sales and service needs in the area.
Went on 08/15/26 to look at a Pathfinder and Rogue. Ended up getting the Nissan rogue and was assisted By Dylan who was awesome and helped us through all the way. Overall experience here was fantastic and quick. Had no issues and would recommend here, and The great help from Dylan
August 2026
Great! Ms Stephanie was courteous, professional, courteous and very funny and personable. As a retired military veteran personality goes a long way with me and she displayed that in spades. AWESOME. As we say in the Airborne community AIRBORNE!
August 2026
The service I received from Nick Howard at Loyalty Nissan was Outstanding!
