Waited three weeks for an appt with Stewart, I wasn't happy with it, however he did his job. There have been a lot of changes taking place at Toyota with people leaving. I am thankful for Stewart, he saw that my maintenance was completed. Keep up the good work Stewart. I rated them a 4 because of all the changes and new... read full comment
September 2023
I am very Happy with the customer service that I received from Loyalty Toyota yesterday. Dana Reed was excellent and very kind to me. She did everything she could to make sure my car was well taken care. I would love to have her every time I get service in my car.
August 2023
Loyalty and sales agent SK were very attentive to what I was looking to purchase, and they did not haggle over my offer. It was smooth and easy.
As a member of the Loyalty family of dealerships, Loyalty Toyota is proud to be Richmond's destination for world-class Toyota sales and service.
You'll find the Loyalty Lifetime Powertrain Warranty on every new vehicle and many of our used cars. That means the engine and drivetrain are guaranteed for life.
And if you change your mind, we're proud to offer a 7-day exchange for any vehicle of equal or greater value.
When the time comes for a new or used vehicle, maintenance or repairs, or expert collision service, we hope you’ll think of Loyalty first. Where you can expect more from us.
