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9AM - 12PM
5700 Union Mill Rd, Clifton
Banks
“I have an equity line of credit that the staff at the bank helped me obtain seamless. Recently I had a mistake selecting principal only payment on the line of credit that I had made. I went to the bank to have it change to a normal payment. Nadia the bank leader immediately went to work with good attitude to fix my mistake. A few days later Nadia took the time to call me to let me know the mistake had been corrected and processed without a penalty to pay. That’s what I call customer service.”
9AM - 2PM
14001 Metrotech Dr, Chantilly
Banks
“I had a really great experience here yesterday around 5 PM. I needed help from both a teller and a specialist, but because of my work schedule I came when it was already close to closing. I thought I might have to come back another day. But Mr. Ansar Nazari came to help me. He was very kind, and handled everything quickly and professionally. I’m super happy with and more than satisfied with the service.
Thank you so much for the great service!??”
9AM - 2PM
14001 Metrotech Dr, Chantilly
Banks
“I had the best care with the counselor Jessie, he is a very kind person, who also performs quite well in his workplace and managed to help me with what I needed, I recommend him.”
“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”
9AM - 2PM
2611 Prince William Pkwy, Woodbridge
Banks
“The best management and service!!
As it was my first time going early in the morning at this branch even before they opened. I found manager Ms. Shamail Ahmadi to be absolutely incredible. She was on it from the minute the doors opened greeting all the staff and the customers that walked in with a massive smile to create an outstanding atmosphere and keeping the whole branch running smoothly. What a manager and warm personality. I also want to mention Ms. Alicia, she helped me after, was brilliant with my task and finished efficiently. An outstanding team that this branch has been given and you can tell it’s a great managemnet on top of things. Thank you Ms.Shamail.”
“I always visit this branch it’s 5 mins from my place and very helpful and friendly team there. I will recommend to all family and friends they have Merrill representative there everyday.”
“The best experience I've ever had with this branch of Bank of America. The staff were incredibly attentive and helpful, even assisting me with things that weren't their responsibility. My deepest respect and gratitude.”
“Mahj-She’s is the best,she helped me as soon as I walked in and she talked me through all the online banking stuffs and everything that was required for me to open an account at this branch I was so excited and I really appreciate”
“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”
“I’m very happy with this Bank of America branch. The staff are always kind and helpful, especially an employee named Navid . Whenever I visit the branch, I specifically choose to work with him because he is extremely knowledgeable, patient, and supportive. He consistently provides excellent service, and I always leave feeling satisfied.”
“Elena was sweet, helpful and caring as I opened my account with BOA in 2022 and recently faced account closure due to it being compromised. She was very empathetic towards my situation and went the extra mile to help, as well as going above and beyond.”
“I had an outstanding experience at this branch and want to recognize Bismita Shrestha for her exceptional customer service. She was incredibly professional, patient, and attentive throughout the entire process.
Bismita took the time to clearly explain everything, answered all my questions without rushing, and made sure I felt comfortable and confident with my banking decisions. Her friendly attitude and willingness to go above and beyond truly made a difference.
It’s rare to come across someone so dedicated and genuinely helpful—she is a real asset to this branch. I highly recommend asking for Bismita if you visit!”
10AM - 6PM
8386 Sudley Rd, Manassas
Banks
“This Woodforest location is awesome. Mohammed was very helpful and great to work with. I highly recommend this location to anyone wanting to open account or do any kind of banking. Keep up the good work.”
“Kiara Biroo was incredibly patient, professional, and helpful throughout my fraud case. She carefully reviewed every unauthorized transaction, answered all of my questions, and helped me take the necessary steps to recover my funds.
This was a very stressful situation for me, but she made the entire process much easier. Her attention to detail, kindness, and dedication to helping customers truly stood out. She is one of the best employees I have ever encountered. Thank you, Kiara!”
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
9AM - 12PM
11185 Fairfax Blvd, Fairfax
Banks
“I wanted to take a moment to share my appreciation for the outstanding service I received at your Fairfax branch. Jaya Duraiswamy was extremely professional, knowledgeable, and patient in addressing my banking needs. Their attention to detail and willingness to go above and beyond made the entire experience smooth and pleasant.I truly value the time and effort they took to ensure everything was handled efficiently. This level of service reflects very well on United Bank’s values and dedication to customers.”
9AM - 12PM
10461 White Granite Dr, Oakton
Banks
“Deposited some summer funds into the kiddos savings account at our Congressional Federal Credit Union. Love their Saturday hours due to Monday thru Friday office hours aren’t conducive to my schedule. The staff were friendly and courteous throughout the entire process. Would recommend membership at a credit union for anyone looking to change or add an account for themselves or their kids. Enjoy!”
9AM - 1PM
315 Maple Ave E, Vienna
Banks
“Had a great experience at this branch. I met with Layla for a wire transfer, and she was the kindest banker I’ve ever worked with. She handled everything smoothly from start to finish. Thank you for your help, Layla!”
“Don't be discouraged by the rating - it's because people with positive experience generally don't leave Google reviews. It's the opposite. But here I'm leaving one as I was truly impressed and wanted to recognize it. We just opened a nonprofit account here and Ms. Hilai Olomi was awesome to work with.
She made a potentially complicated process feel easy and was incredibly patient with all our paperwork. She’s super professional and really knows her stuff; it’s rare to find that level of personal service at a bank these days. If you’re looking for a banker who actually cares about getting things right, definitely ask for her!”
9AM - 12PM
4021 University Dr, Fairfax
Banks
“We absolutely LOVE the staff at the Fairfax City Branch. We are always greeted with a smile, wave & addressed by first name! Whoever said things like this are outdated & obsolete needs to move to this bank. Thank you for such wonderful service!!
Vickie B”
9AM - 1PM
14419 Chantilly Crossing Ln, Chantilly
Banks
“Neveen Mechael and Evelin Hernandez were amazing to work with. They really took the time to help me through some frustrating banking and loan issues. Neveen explained everything clearly and made the loan process feel a lot less overwhelming, and Evelin was quick to step in and sort out my banking concerns. They were kind, patient, and genuinely cared about helping me. I’m really thankful for their support and would recommend them to anyone needing help.”
9AM - 12PM
374 Maple Ave E, Vienna
Banks
“I've been a loyal customer of United Bank's Vienna branch for many years, and I couldn't be more impressed with the exceptional service I've received. My primary point of contact, Mrs. Aleahmad, is an outstanding relationship manager who consistently goes above and beyond to meet my banking needs. Her team, including Mrs. Sultani, Mrs. Hashash, Mrs. Mathur, and Mrs. Garcia River, are incredibly friendly, professional, and knowledgeable. They always take the time to understand my requirements and provide personalized solutions.
The entire team is a credit to United Bank, and I'm grateful for their expertise and dedication. Whether I'm seeking advice on investments, loans, or everyday banking, Mrs. Aleahmad and her team are always responsive, helpful, and courteous.
I highly recommend United Bank in Vienna to anyone seeking top-notch banking services. Mrs. Aleahmad and her team are truly assets to the bank, and I'm thrilled to continue banking with them.”
“I have known Reshma for quite a while, she has been helping me for so many years , she is an asset to BOA .she is ver knowledgeable and does an excellent job on what she’s doing . Now that she’s here at Burke center , I will come where she is for financial help , She is the best!”
9AM - 2PM
12520 Dillingham Square, Woodbridge
Banks
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“Julia & Destiny were very helpful and professional in their role. Julia took the time to clearly explain things about wire transfer and makes the process smooth and stress free. Her friendly attitude and strong knowledge truly make a positive difference for us.
One again Thank you Julia and Destiny!”
“Yesterday Sonia Luthra provided my wife and I with Outstanding customer assistance. She was courteous and had a big friendly smile when she was assisting us, as was another employee that spoke with us.”
9AM - 1PM
13826 Lee Hwy, Centreville
Banks
“This PNC location should be the model that PNC uses to train their people on how to provide superior customer service.
Justin is a bonafide superstar! He’s extremely competent and has a wonderful personality. This will be my go to location for all future in branch PNC transactions.”
9AM - 12PM
13049 US-50, Fairfax
Banks
“The sweetest lady, Lan Le was helping me today. She was so patient and very resourceful. I didn’t even know going in what I needed, but she took care of me and I was out in ten minutes. I asked her if it’s possible to get things done today and not wait 10 days, how the online banking suggested, and she made it happen. It was my first time visiting this location since I just moved and I will only be going there.”
“I had a wonderful experience at the Bull Run Bank. The staff were incredibly helpful, professional, and welcoming from the moment I walked in. They truly go above and beyond to make sure customers feel supported and understood. Every question I had was answered with patience and care, and I never felt rushed. You can really tell they care about their customers and take pride in what they do. Highly recommend this branch to anyone looking for excellent customer service and a team that genuinely wants to help.”
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“I have been a loyal business and personal banker at United bank for many years. Of all the sales associates I have encountered over the years, the most professional, courteous, and helpful has been Maryam Behrouzi. She used to be at the branch on Fairfax Blvd. until it closed and I was absolutely thrilled when I saw her at the Union Mill location. She is definitely an asset to United Bank and should be treasured.”