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“Great customer service. Requested business cards and they had it ready for me same day within 2 hours! Truly professional, kind and outstanding service from the moment I called to the moment I picked up the cards. I highly recommend this place. Truly professional work and excellent service. I will be using them for future needs as well. Can't thank them enough. Truly awesome people! Thank you”
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Printing Services
“By far the friendliest UPS and they work very efficiently. Have never had an issue dropping off any packages and it’s rare to go into any establishment nowadays and literally EVERYONE is a pleasure to work with. Thanks!!”
8:00 AM - 5:00 PM
14158-H Willard Rd, Chantilly
Printing Services
“Minuteman Marketing provides direct mail, printing, design, sign and Internet visibility services that get you great results. Locally owned, you can walk into their office on Willard Rd in Chantilly and meet with their knowledgable staff. Minuteman Marketing has an online ordering system that can be customized for any high volume user. Your ordering system is built and maintained FREE of charge. Give Minuteman Marketing a call to take care of your next project.”
8:30AM - 7:30PM
344 Maple Ave W, Vienna
Printing Services
“I had a great experience at the Vienna UPS store! The associate Andrew was incredibly helpful and attentive, making sure all my needs were met with professionalism and kindness. The other team member was also very friendly and they both went out of their way to provide excellent service. Overall, both of them made my visit smooth and enjoyable. I highly recommend this location for their outstanding customer service!”
“ALWAYS such a pleasant experience working with the wonderful Heather! She has been such a wonderful addition to the small businesses that help our company run smoothly and cost effectively. She goes above and beyond to get the job done in a timely manner and ensures you are 100% satisfied. HIGHLY recommend them for any of your printing needs!”
“The UPS team in Centreville does a great job. We needed several documents notarized and witnessed in a short period of time and the Manager and staff all were extremely patient and helpful with our request. Outstanding customer service from all team members!”
“I have had to do all sorts of returns as this location over the years and the staff is incredibly helpful and friendly. Recently, I was trying to return a huge table and they helped me get it out of my car and into the store. Then when it turned out the shipping cost would be more than I paid for the table, they helped me put it right back in. It was scorching hot outside too. I really appreciate their service and help!”
“I have to give this store 5-stars because everyone has been nothing short of exceptional! While the prices are a bit high, that’s to be expected for an on-campus service. I used summer storage both years as an undergrad and always received outstanding service—my boxes were delivered straight to my room, and any questions I had were answered promptly and helpfully. In addition, the staff—especially Dan—has always been incredibly helpful, whether it was guiding me through printing materials or assisting with returning Amazon items. Every time I’ve come in for help, I’ve been met with friendliness and efficiency.”
“I've been dropping off my Amazon returns here for forever (and have never had anything but top-notch service), but my recent experience with using their printing service was INCREDIBLE. Ryan was very patient, answering all of my questions and providing helpful suggestions. I sent the PDFs to him, who reached out with me to confirm pricing before proceeding - in the end, his feedback resulted in a really beautiful program and seating chart at a better price than Staples or FedEx. In other words, I highly recommend The UPS Store on all counts, but especially for their terrific customer service modelled by Ryan.”
“I had a great experience with Signarama as a newly formed business. The team was both punctual, professional and provided a quality business sign that I’m extremely proud of.”
“Ifti was great in communicating with our team for needing our signs to be fixed! We recently transferred from one brokerage to another and needed our signs and directional signs updated! Ifti did it in record team for a good price and great work!”
“I always try to support local, so took a chance on Polaris for some business cards. Dave and Tina were very helpful and quickly took my draft design and turned it into a great product. Very satisfied with the end result, the fair prices, and will be a repeat customer.”
“A company that gave me great advice although they couldn't provide the service themselves (business checks). Excellent customer service and will surely use them in the future”
“We love working with Century Press! They are our go-to printer for a wide variety of projects - business cards, fridge magnets, door hangers, etc. They are very responsive, pleasant to work with, and correct any errors quickly.”
“We highly recommend this company (Intrawerx Copier), products and services. Obi is very responsive and always available when needed. We've purchased several copier/printers from them and have been highly satisfied with the products and services received.”
“I recently had to get fingerprinting for my job and Mailbox Junction is a fantastic place to do it. I made my appointment and was in and out in under 3 minutes. The guy running it was very helpful and knowledgeable. Would highly recommend!”
“Not all UPS stores are the same because the guys here are great!… always helpful, don’t give you the stink eye if you need a label printed and just warm vibes. Keep up the great work boys!”
“The manager here is absolutely amazing! Every time I come in, he’s friendly, professional, and efficient. I’ve seen him multitask with multiple customers at once and never miss a beat. He always keeps things moving quickly while still giving great customer service. Excellent experience every time—I highly recommend this location!”
“Amazing work! I hired Abba Design to do a few things for our company: Polos with company logo, baseball caps with logo, fleece sweaters, jackets, business cards, full vehicle wrap... they've been great. Prompt service, friendly staff, they've been a pleasure to work with. What most impressed me was the Vehicle wrap. Mauricio got the 3D render design and was able to print / wrap our company van down the millimeter. The hinges, the door handles, the license plate, the lights, everything fits perfectly. Highly recommend, I'm their current client and will continue to do business with them.”
9AM - 6:30PM
278 Cedar Ln SE, Vienna
Printing Services
“Friendly, professional, and efficient. I have had a mailbox with Parcel Plus for over a year and am very satisfied. They respond promptly to communications/requests, are courteous, and do the job well!”
“When I first visited this location, I walked away disappointed—and I wasn’t alone. The experience felt frustrating from start to finish: the staff seemed overwhelmed and disengaged, wait times were excessive even during off-peak hours, and the overall workflow felt chaotic and inefficient. Compared to other UPS stores I’ve used—where service is typically fast, courteous, and well-organized—this one stood out for all the wrong reasons.
Customer service at the time felt like an afterthought. There was little sense of urgency, and communication with customers was minimal. It didn’t inspire confidence, especially if you were relying on them for time-sensitive shipping or business logistics.
That said, I believe in giving credit when it’s due. On more recent visits, I’ve seen a clear and noticeable improvement. The staff now appears better trained and more attentive, the process at the counter moves more efficiently, and the energy of the store feels more professional. It’s a much smoother experience overall.
Whatever changes they’ve made - better staffing, or simply taking customer feedback seriously - it’s working. The store is now functioning at a level I’d expect from a UPS location, and it’s reassuring to see that kind of progress.
While my initial review reflected the problems at the time, I’m pleased to update it now to acknowledge the positive direction they’ve taken.”
8:30AM - 7:30PM
9532 Liberia Ave, Manassas
Printing Services
“Great help from all employees. Wanted to give a special thanks to Erwin for his outstanding help with my UPS visit. He went out of his way, was extremely helpful, and genuine!!”
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“Casey was absolutely fantastic! She helped us tremendously by troubleshooting printing options and provided recommendations to make things easier. She went above and beyond to help us out.”