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“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”
“Oh my goodness, where do I start?! A big shoutout to Miriam, Naweed, Yan and Katia. These folks are very helpful, knowledgeable and make banking easy (the way it should be). Great customer service is strictly observed here and that makes my financial responsibilities easier to accomplish. Because of the personnel in this bank, we have become loyal customers for years (both my husband and I got our mortgages here) and will continue banking here.”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.”
9AM - 5PM
8315 Lee Hwy, Fairfax
Banks
“This is my Favorite location. Super duper customer service featuring the one & only SANA & Dastan !!! Seriously, this is the best location. They don't forget a face or personal details about you. 5 stars all day”
“I wanted to take a moment to share my appreciation for the outstanding service I received at your Fairfax branch. Jaya Duraiswamy was extremely professional, knowledgeable, and patient in addressing my banking needs. Their attention to detail and willingness to go above and beyond made the entire experience smooth and pleasant.I truly value the time and effort they took to ensure everything was handled efficiently. This level of service reflects very well on United Bank’s values and dedication to customers.”
“I had an exceptional experience at Bank of America, thanks to Veronica! She made opening an account and getting a credit card seamless and stress-free. Veronica was incredibly helpful, patient, and knowledgeable throughout the entire process. I appreciate her professionalism and attention to detail. Highly recommend Bank of America and Veronica for anyone looking for top-notch service!"”
9AM - 5PM
4020 University Dr, Fairfax
Banks
“David at this specific branch has been awesome! I have ZERO complaints! He has always gone out of his way to help with whatever I may need! He is what customer service should be!”
9AM - 5PM
4020 University Dr, Fairfax
Banks
“I recently had the pleasure of working with Bob Shupp, he provided exceptional service. Bob patiently answered all my questions and kept me informed throughout the process. His communication skills were excellent, and he was always prompt in his responses. I cannot stress enough how important it was to have Bob's guidance and support. I highly recommend using Bob Shupp.”
“We absolutely LOVE the staff at the Fairfax City Branch. We are always greeted with a smile, wave & addressed by first name! Whoever said things like this are outdated & obsolete needs to move to this bank. Thank you for such wonderful service!!
Vickie B”
“Mr. Luis and Marlon were very helpful as soon as I walked in. Went in for a check deposit and ended up having my entire banking history reviewed. I felt like they cared about my relationship. My wait time was longer than expected but I could tell there were new employees.”
“I've been very pleased banking at Sandy Spring Fair Lakes for over 5 years. This is very much a community bank. The Manager Donna and the tellers Marcia, Stephanie and other staff are all wonderful. They are knowledgeable, professional and courteous. They value their customers and represent Sandy Spring well. Thank you for the excellent customer service.”
9AM - 5PM
9910 Main St, Fairfax
Banks
“I have had a great experience working with Sandy Spring Bank, both the Fairfax and Springfield location. The staff here are super friendly and quick to respond to customer needs. They also sponsor local community events in Fairfax City that my family and I have enjoyed.”
“LOVE this bank. Banking made easy. I trust Mike with my accounts there. He always gives me great advice on how to invest my money... he's so hot too. I love looking at his bulging muscles while he's talking numbers to me”
9AM - 5PM
13049 US-50, Fairfax
Banks
“The sweetest lady, Lan Le was helping me today. She was so patient and very resourceful. I didn’t even know going in what I needed, but she took care of me and I was out in ten minutes. I asked her if it’s possible to get things done today and not wait 10 days, how the online banking suggested, and she made it happen. It was my first time visiting this location since I just moved and I will only be going there.”
“I love this branch. Its my sbsute favorite. Nagres is the teller usually & she is so pleasant to see every single time. She remembers your name & how long it's been. She loves her job! I am instantly happy when I see her bc she just makes you happy to be alive. Always a smile. It's genuine.”
9AM - 4PM
8414 Lee Hwy, Fairfax
Banks
“I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!”
9AM - 6PM
3050 Nutley St, Fairfax
Banks
“Very Professional Staff, Manager Ameek George and Bobbie Ann Grover were most helpful, professional, knowledgeable and wanting to assist in any way possible........and........I do not even bank with them. They are 1st class all the way and they actually want to accommodate you in any way possible. Maybe it is time that I changed banks and gave them the opportunity to work with me as a customer.”
“I have been a customer for 3 years and I renew my contract with World Bank Card Services. Even when I call their customer support they visit my store immediately , their rates are very competitive also I would like to work with them forever.”
9AM - 5PM
11098 Fairfax Blvd, Fairfax
Banks
“Excellent customer service, they really go above and beyond for their customers. Especially would like to acknowledge the branch manager, Ray Naisan for helping me out with a notarization request for TreasuryDirect when other banks (like Chase) lacked the knowledge and enthusiasm to help.”
9AM - 4PM
11721 Lee Hwy, Fairfax
Banks
“I have been a customer of this bank for a long time and the service is excellent, especially Ms Abeena who is very helpful with any questions anytime during business hours.”
“First time at this Fairfax branch and was very impressed with the service provided. I called the branch to make an appointment and Rodrigo was efficient and helpful.I met with Carolina the Premier banker who was very professional and knowledgeable and made recommendations based on my needs. The teller was great. The manager introduced herself and personally thanked me for my business. Keep up the great work!”
“I had the pleasure of working with loan officer Evan Kay during my mortgage process. He truly went above and beyond in every aspect.Despite facing some financial hiccups, Evan was incredibly patient and supportive throughout the entire process. He took the time to carefully explain all my options and worked diligently to secure the loan for me. His professionalism and dedication made the whole experience so much smoother than I could have ever imagined.I wholeheartedly recommend Evan Kay to anyone looking for a reliable and knowledgeable loan officer. He truly exceeded my expectations and made all the difference in acquiring my dream home.”
“People here are saying it’s closed. Its not. I just used it. It’s a little ATM kiosk. Its a little hard to see, but it’s in the mall directory and it’s right where it said it would be.”
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“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”