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“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”
“Oh my goodness, where do I start?! A big shoutout to Miriam, Naweed, Yan and Katia. These folks are very helpful, knowledgeable and make banking easy (the way it should be). Great customer service is strictly observed here and that makes my financial responsibilities easier to accomplish. Because of the personnel in this bank, we have become loyal customers for years (both my husband and I got our mortgages here) and will continue banking here.”
“I wanted to take a moment to share my appreciation for the outstanding service I received at your Fairfax branch. Jaya Duraiswamy was extremely professional, knowledgeable, and patient in addressing my banking needs. Their attention to detail and willingness to go above and beyond made the entire experience smooth and pleasant.I truly value the time and effort they took to ensure everything was handled efficiently. This level of service reflects very well on United Bank’s values and dedication to customers.”
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
“So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.”
“I had an exceptional experience at Bank of America, thanks to Veronica! She made opening an account and getting a credit card seamless and stress-free. Veronica was incredibly helpful, patient, and knowledgeable throughout the entire process. I appreciate her professionalism and attention to detail. Highly recommend Bank of America and Veronica for anyone looking for top-notch service!"”
“I recently had the pleasure of working with Bob Shupp, he provided exceptional service. Bob patiently answered all my questions and kept me informed throughout the process. His communication skills were excellent, and he was always prompt in his responses. I cannot stress enough how important it was to have Bob's guidance and support. I highly recommend using Bob Shupp.”
“We absolutely LOVE the staff at the Fairfax City Branch. We are always greeted with a smile, wave & addressed by first name! Whoever said things like this are outdated & obsolete needs to move to this bank. Thank you for such wonderful service!!
Vickie B”
“Mr. Luis and Marlon were very helpful as soon as I walked in. Went in for a check deposit and ended up having my entire banking history reviewed. I felt like they cared about my relationship. My wait time was longer than expected but I could tell there were new employees.”
9AM - 5PM
4020 University Dr, Fairfax
Banks
9AM - 6PM
3050 Nutley St, Fairfax
Banks
“Very Professional Staff, Manager Ameek George and Bobbie Ann Grover were most helpful, professional, knowledgeable and wanting to assist in any way possible........and........I do not even bank with them. They are 1st class all the way and they actually want to accommodate you in any way possible. Maybe it is time that I changed banks and gave them the opportunity to work with me as a customer.”
“I've been very pleased banking at Sandy Spring Fair Lakes for over 5 years. This is very much a community bank. The Manager Donna and the tellers Marcia, Stephanie and other staff are all wonderful. They are knowledgeable, professional and courteous. They value their customers and represent Sandy Spring well. Thank you for the excellent customer service.”
9AM - 5PM
9910 Main St, Fairfax
Banks
“I have had a great experience working with Sandy Spring Bank, both the Fairfax and Springfield location. The staff here are super friendly and quick to respond to customer needs. They also sponsor local community events in Fairfax City that my family and I have enjoyed.”
9AM - 5PM
4020 University Dr, Fairfax
Banks
“David at this specific branch has been awesome! I have ZERO complaints! He has always gone out of his way to help with whatever I may need! He is what customer service should be!”
9AM - 4PM
8414 Lee Hwy, Fairfax
Banks
“I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!”
“I have been a customer for 3 years and I renew my contract with World Bank Card Services. Even when I call their customer support they visit my store immediately , their rates are very competitive also I would like to work with them forever.”
9AM - 5PM
13049 US-50, Fairfax
Banks
“The sweetest lady, Lan Le was helping me today. She was so patient and very resourceful. I didn’t even know going in what I needed, but she took care of me and I was out in ten minutes. I asked her if it’s possible to get things done today and not wait 10 days, how the online banking suggested, and she made it happen. It was my first time visiting this location since I just moved and I will only be going there.”
“I love this branch. Its my sbsute favorite. Nagres is the teller usually & she is so pleasant to see every single time. She remembers your name & how long it's been. She loves her job! I am instantly happy when I see her bc she just makes you happy to be alive. Always a smile. It's genuine.”
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“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”