Expensive and poor quality. Poor customer service and half the time it's broke. Do not buy from them
October 2022
Oh the staff here took such good care of us through our bathroom remodel. Each person I worked with searched high + low for items on clearance I could use, they helped me think through design choices, and were so gracious throughout. And there is easy peasy ramp-parking right across the street! So grateful across the board!
August 2022
Worst customer experience ever - stay far away from this west elm! An African American woman working at this west elm on August 5, 2022 gave the worst treatment and refused to provide any help. Management, please address immediately.