“The guys who delivered the sofa were very kind and respectful, they helped with everything we asked of them and left everything clean. Excellent service both in the store and during delivery.”
“We were very happy with our experience at La-Z-Boy. We told the salesman, Byron, what we were looking for. He was quite helpful in pointing out possibilities and answering all of our questions. He was patient when we made decisions and then changed our minds.”
“I can't say enough wonderful things about Furniture Rescue! They lovingly restored my 60+ year-old children's rocking chair—the very chair I enjoyed as a child. For years, I hesitated to have it repaired because I was afraid the old wood might crack or be damaged beyond repair. Joni and her team did an incredible job repairing the seat while preserving the chair's character and history. Now, my new grandchildren get to enjoy the same rocking chair that holds so many special memories for me. Joni is friendly, knowledgeable, and truly cares about her customers and their treasured pieces. Finding Furniture Rescue was an absolute gem, and I highly recommend them to anyone looking for quality furniture restoration.”
“I want to recognize and thank Christy for how wonderful she was today. While checking out, I let the staff know a man had been following me around the store and asked if someone could make sure I got to my car safely (which I have never done before). The employee checking me out knew exactly who I was talking about before I even described him, which made me even more uncomfortable. Christy overheard and immediately stepped in, walked me to my car and waited until I drove away. I was pretty uneasy about going into the parking lot alone with so much to load, and I really appreciated how seriously she took my concerns. She was incredibly kind and made me feel so much safer.”
“We are thrilled with the experience we had purchasing a Sleep Number bed from the Fair Oaks location. Elliot was friendly, knowledgeable, and made choosing the ideal mattress for us easy and stress-free!”
“Just received your latest brochure - Please be advised that Nelse Greenway is moving to California and should be removed from your mailings. (Did buy some good items from you!)”
“Every visit to HomeGoods Fair Lakes is a delightful adventure! I always find beautiful décor items that add a special touch to my home. The variety and charm keep me coming back again and again!”
“Had a wonderful experience with store leader Brandy (if I recall her name correctly) and store associate/cashier. Brandy helped me before closing & was very polite/understanding - I definitely needed that type of customer service after dealing with a rude manager at HomeGoods!”
“We drove from Manassas to this paint store because of our past experience. They are extremely knowledgeable about paint, colors, finishes and application. Ms. Cole prevented me from choosing the wrong finish for my powder room. Everyone in the store was very helpful, positive, polite and friendly. Best paint store in Northern Virginia!”
“Christina is the best and so fun. Give her a raise. She was so helpful in choosing the styles that best matched our personalities. Her hospitality is unmatched. Will absolutely be shopping here again. Thanks Christina!”
“I shop here mostly for their great card selection and small gifts. I'm surprised by the number of reviewers who feel a need to be greeted by the staff and find that worth commenting on. I engage the staff if I have a question and they're always quite pleasant and helpful.”
“I had the most wonderful experience at Arhaus Fairfax! I visited almost every local furniture store and I can say the Arhaus staff is exceptional :) I especially appreciated Claire's welcoming, attentive approach and excellent interior design sense. She helped me narrow down the best options for my home. It was effortless! Their store is very clean and remarkable like a museum. Thank you!!”
“This is a really cool store, tons of really fun ideas and styles to try out at home. It satisfied my authentic traditional side and moderns design side and unique concept items! I'd have to build more rooms to try out all the different styles!”
“My daughter picked out a recliner at Ashley. The sales lady suggested another recliner that would be better suited for me. I turned out to be a lower price, so I purchased two!”
“They don't let you sit on the furniture. Why have furniture if they don't allow you to try it? Went on 7 September 2023.Update (9 Jan 2024): they allow you to sit on the furniture now. Job well done management!”
“I almost don't wanna share about the gems I find in this particular Ross but I'll atleast share these tidbits hahaha. Some good finds in there i had to put some things back i was going crazy grabbing stuff. Also saw some cute backpacks for kids in there.”
“I recently went to Pottery Barn in Fairfax and just have to comment on our great customer service experience. My husband and and I were looking for some matching pieces to a duvet set we had ordered online. Unfortunately the set was no longer featured in the store but both Dana P and Victor Yeager were so helpful in finding what we wanted online and ordering it for us to be sent to our home. We discussed what fabric we needed (we have kids and animals) and Dana even gave us some decorating ideas we hadn’t thought of. They were so helpful that I asked about a really beautiful toile set I had seen online. Unfortunately it was almost completely sold out everywhere but Victor took on the challenge of finding the item I wanted at a store in Washington State. It had been a returned item and he called the store, ensured that it was actually there and then had it shipped to my door. It was the very last one to be found in the entire country. We had a great time finding the things that we needed and several other items with their help. We will definitely be back and look forward to working with Dana and Victor again.”
“My house severely flooded and I lost all of my bedroom furniture. I scheduled an in person interior design consultation and worked with Andrew. He is absolutely amazing and really cared about my project. The ordering process was seamless. Andrew really helped turn a frustrating/sad experience into something to be excited about! I'm very grateful to him and the west elm team!”
Two familiar names now share one storefront. Bed Bath & Beyond and The Container Store opened their first co-branded location in Fort Worth, Texas, on May 16, and the concept is spreading to nearly two dozen stores in what the company calls phase one.
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.