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9AM - 5PM
2808 Virginia Ave, Collinsville
Auto Parts
“I have purchased parts from Terry twice for my 69 Camaro. Great prices. Definitely cheaper than ordering online and paying for shipping. Both times were very enjoyable. Had a great time just browsing through all the parts offered. I was amazed that they had every part I asked about. Terry answered all of my questions. They can sell you parts or do the restoration for you. Highly recommend you visit.”
“The quality and workmanship that comes out of this shop is top notch. The customer service and mail order items are handled with extreme care for the purchaser. Definitely a five star program going on here”
“Venturing into the realm of automotive acquisition often carries with it a sense of trepidation, but my recent experience at Nelson’s Ford was a notable exception, marked by a seamless blend of professionalism and advocacy, courtesy of Mr. John. His role in facilitating the purchase of my brand new 2023 Black Ford Bronco Raptor was exemplary, transforming a routine transaction into a personalized journey marked by trust and mutual respect.The usual car-buying experience, rife with the complexities of options, packages, and financial jargon, was distilled into a transparent and comprehensible process by Mr. John. His mastery of the vehicle’s specifications – from the roar of its powerful engine to the subtle elegance of its meticulously crafted interior – was delivered with an enthusiasm that matched my own excitement. His ability to demystify the advanced technological features and safety systems of the Bronco Raptor made for an educational and engaging decision-making process.What truly distinguished this experience, however, was Mr. John’s unwavering commitment to my financial well-being. He approached the negotiation table with a rare combination of tenacity and integrity, tirelessly working to ensure that the final price reflected both the value of the vehicle and my investment comfort level. His negotiation was not a battle but a strategic endeavor to align dealership offerings with my expectations, always advocating for my benefit.The comprehensive care extended beyond the negotiation. In the days following the purchase, Mr. John remained my steadfast consultant, ensuring the vehicle was delivered without flaw and that I was familiar with all aspects of my new Bronco Raptor. He facilitated a meticulous walkthrough of the vehicle, ensuring that everything from the infotainment system to the customizable driving modes was set to my preference.In addition, Mr. John made certain that the standard post-purchase procedures – such as the registration, insurance liaison, and the scheduling of the first service appointment – were handled with efficiency and care. His proactive communication and follow-ups were not perfunctory but a genuine extension of his customer-first philosophy.This purchase was not merely a transaction but a testament to what the car-buying experience can and should be. Mr. John at Nelson’s Ford has not just sold me a vehicle; he has earned my trust and loyalty. His dedication to my satisfaction, profound knowledge of the Ford Bronco Raptor, and his exemplary customer service have redefined excellence in automotive sales. I recommend him unreservedly to anyone who values transparency, advocacy, and a relationship that extends far beyond the showroom floor.”
“We got an estimate for some minor body work on our one year old car. The owner was friendly, very knowledgeable, and the price is fair! From what we know from friends their work is top notch.”
8AM - 5:30PM
9230 Fairystone Park Hwy, Bassett
Auto Parts
“Best guys in the world to use whether you need a can of spray paint or materials to paint the entire car. They were able to not only match my paint but also mix it up into a spray can to paint an area as if it were in a body shop. Thanks for helping me out you guys do a great job.”
“Don't get to go there much any more but when I work on people's vehicles down there I always call them first. Always competitive prices but the people and there knowledge is what makes the difference. I have made the trip from Roanoke just because of the price”
“Worked me in same day ! Awesome customer service super friendly! Very kid friendly they made me feel very welcoming and very reasonable price being I’m a single mom working a full time job! Also service was fast I was in and out in no time ! I was very blessed for them to fix my vehicle! Thanks so much ? 10/10 I will be back and will recommend to anyone to I know.Service: Electrical”
“Terri Basconi, Business Manager at Nelson Ford, was very friendly yet professional. She handled my my paper work quickly. She knew exactly what she was doing and made sure all the t's were crossed and the i's dotted.”
“NAPA is now the absolute best place to buy your parts.I also like the sales staff now, because if you look lost, they try very hard to find out what you need ! ðŸðŸ†ðŸ”
“What an awesome body shop. They repaired my Lexus exactly how they explained it to me beforehand. Was ready in 2 weeks like they said. The paint blended beautifully as we discussed. And my car is 10 years old this year. Lifetime warranty on repairs! I will never go anywhere else. Thank you guys!!! 100% satisfied.Services: Painting”
“Michelle and Sara in the office were amazing. Kept me updated and made every step of process very easy and very friendly. Picked car up it looked great and way better than when I dropped it off. LOLServices: Painting”
“The owner of Gleamers puts out nothing less than great work!! And the guys that work for himare like wise. A very nice group of guys and very good at their jobs.The most impressive thing is they go out of their way to help and treat people with respect no matter what you need . A very nice trait to have especially in young men and they get the job done in a very timely manner!Thank you Gleamers! I will be back when the need arises...”
“This O'Reilly's is awesome. They are always on their game. The parts I need are usually there and in high quality. Even their economy or budget parts are of good quality. It's a convenient location to me and always stays stocked with the parts and things I need for my vehicles. If nobody else has it call O'Reilly's and 9 out of 10 times they'll have what you need and say a decent prices as well.”
“It is nice to know that there are still people in the world with integrity. I invested in the forex market & cannot express how appreciative I am to this Trader: Anita Crypto Fx,”
“Bought a Cowl Hood yesterday and the guys were extremely nice to me also took me own a tour of the shop. Prices were the best I've found so far. THANKS for your service.”
“I need a headlight assembly and he couldn't order it for me. I hit a deer and because it broke I have it taped to the truck body. He tried but it kept saying it couldn't be ordered. My husband looked it up and it said on the website that you carried them, so why wouldn't it let him order it?”
“The AutoZone in Martinsville the employees they are very knowledgeable and attentive to the needs of the customers in the very friendly they get very good recommendations.”
“You can find all kinds of parts here. Even part's for old cars that you thought you couldn't get any more. Best Prices on everything car's truck's and everything else that rolls. Check them out!!!!”
“Thanks to Chris Davis and Terri Basconi for their help in making my purchase at Nelson Ford a pleasant experience. I got a great car at a reasonable price, which made my 490 mile trip to Nelson Ford worth my effort. No games or hastle, just friendly courteous service from Chris and Terri.”
“Went in to get windshield wipers, gentleman was very helpful, for what I needed and to give me the best price range and quality and He put them on for me, nice conversation about race Traffic and Ridgeway area I'm sorry for got his name, he was tall nice looking, good personality. I was in before, check engine light and before about a battery, they are always helpful, my friend Robert Beck Worked there years ago, Always Very Helpful, Good Man and Friend?”
“My vehicle was having issues starting, so Amber tested my battery and we replaced it. It was still having issues and my regular garage couldn't look at it until the middle of next week. She called another garage for me, they told me to bring it in, and 3 hours later I had my vehicle back and running great. Thank you Amber for going above and beyond!”
“I had an issue with a Dodge Ram pickup requiring major costly repair. Gunter dealership was able to get me in a new 2023 Nissan Frontier truck with an extremely good deal. Super nice staff and very easy to deal with.”
“This service center provides exceptional customer service and offers affordable prices for oil changes, tire rotations, and car washes. The service is incredibly fast, and I've never had to wait longer than an hour on a Saturday. Despite having a service center just 3 minutes away from my house, I choose to drive for an hour because of the outstanding service they provide.”
“Brandon took extra care of my really old car when towing it to repair shop. It is an old car and it was stuck in first gear so he couldn't load it like you normally would. He could have taken the shortcut way to load it, but he didn't. It took a lot more time and effort to do it the way he did, but he did not want to mess up the transmission. Definitely recommend!”
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“Gregory’s provided great communication throughout the whole process, everyone was super friendly, welcoming, and helpful. Not only does my card look brand new, they repaired my car in just a little over a week! I seriously can’t tell there was ever any damage and I’m so happy with my whole experience with Gregory’s and I will be recommending in the future!”