“These guys are so professional! For the past year or so I have returned dozens of items back to Amazon and they are always patient and helpful, even when your wifi does not work in their store they add you to thier system. Could not be happier.”
“For over a decade, Intelligent Office of Alexandria has handled my office phone calls with exceptional professionalism and efficiency. Their reliable service has been invaluable, simplifying my daily operations and ensuring seamless communication. I couldn't imagine managing my work without their support.”
“I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.”
“Neyda, the manager, and her staff are ALL outstanding. We’ve been [apologetic] problem customers on a few occasions, and they have gone above and beyond to take care of us. Phenomenal team here!”
8:30AM - 7PM
3057 Nutley St, Fairfax
Mailbox Centers
“The location is very convenient . Everyone who works here is so friendly and nice. I’ve never had a bad experience coming here and I’ve been going for years.”
“I give it a 4 because I support small businesses. I also give it a 4 because the manager, I didn’t get his name, maybe isn’t a morning person. I understand mechanical issues can cause delays but using words like “did you expect me to magically know about the mechanical issues” isn’t very customer friendly then trying to make it seem like I am the problem isn’t okay. Anyway, I don’t take it personal, maybe he’s not a morning person or is having a bad day.”
“Leshawn and team were amazing! We had a short term mailbox rental and had a large influx of shipments for that month. When we had shipment delays and lost packages, Leshawn went above and beyond in her communication and assistance. Each day we went in for pickups they were always so willing to help. We are so thankful for the customer service and team effort!”
“I had such a great experience at this UPS Store thanks to Elifaz. He was incredibly patient, kind, and polite throughout my visit. I had several returns for a business and never once did he make me feel rushed or uncomfortable about it. He took his time, explained things clearly, and handled everything with such professionalism and care. That level of customer service really makes a difference, and I truly appreciated it. Thank you, Elifaz, for going above and beyond!!”
8:30AM - 7:30PM
1405 S Fern St, Arlington
Mailbox Centers
“Adrian was incredibly helpful with my complicated Amazon return yesterday. Amazon shipped me two items, one came in a box and the other came in a plastic bag - and Adrian was familiar with how Amazon returns work - and he was able to help me navigate the return so I could get it done. Taking care of business! That's what Adrian did! He was helpful, friendly, and knowledgeable, and I really appreciated his excellent customer service! His coworker was nice too, but I didn't catch her name - a young lady with long brown hair - I could see that she was being helpful with her customers as well. Adrian kept helping me even though I know it was close to closing time, but he didn't try to rush me out the door or suggest that I come back the next day, so great job overall! Thanks! Gary - Store location is 1405 S. Fern St. Arlington, time was between 6-730pm.”
“I had such a great experience at UPS thanks to Alex and Kevin. They were both incredibly friendly, professional, and genuinely went out of their way to help me with my packages. From the moment I walked in, they made the process smooth and stress-free, answering my questions and making sure everything was taken care of properly.
It’s not often you come across customer service like that—they really made a difference and turned what could have been a routine errand into a positive experience. Huge thank you to both of them for going above and beyond. I truly appreciate it!”
“Andres! My friend! Thank you so much for providing such amazing service even though we were not in the right place. You went above and beyond not only to wrap up my package but to also provide me other options to drop off since my package said USPS. You didn’t have to provide the extra help but you did. Thank you!!!”
“I recently had the opportunity to use a local drop shipping business that offers a wide range of everyday services including fingerprinting, key duplication, mailbox rentals, and document copying—and I have to say, it’s a surprisingly convenient one-stop shop.
What really stands out is the versatility of the services. I initially went in for fingerprinting, and the process was quick, organized, and handled professionally. The staff clearly knew what they were doing and made what can sometimes be a tedious process feel smooth and efficient.
While there, I also needed a few copies made and a spare key cut. Both services were completed promptly, and the quality was spot on. The key worked perfectly, and the copies were clean and clear. It’s nice to find a place where you can take care of multiple errands in one visit without sacrificing quality.
The mailbox service is another big plus. For anyone who travels frequently or runs a small business, having a secure and reliable place to receive mail and packages is a huge benefit. The drop shipping component also adds value for entrepreneurs looking for fulfillment support without the overhead.
Customer service was friendly and helpful throughout the visit. The staff took the time to answer questions and made sure everything was done right the first time.
Overall, this business delivers convenience, efficiency, and solid service across the board. Whether you need fingerprinting, copies, keys, or mail services, it’s a dependable place that gets the job done well.”
“The guy who works here is great! I came in to send a pair of pants back, and this guy made it quick, easy, painless, and pleasant! Give him a raise and a promotion!!!”
“I visited the store today, the vendor whose item I was returning made it a real hassle. The team at this store and a Sunny in particular were fantastic! Thank you again for your help! The kindness the team exhibited to the customers was really uplifting.”
8:30AM - 7PM
3213 Duke St, Alexandria
Mailbox Centers
“The staff at the store is always friendly, professional and extremely efficient. I take all my amazon returns to them and have never had a bad experience. They are very customer service driven at that location.”
“Great staff, great service. Have been using this mail center for years and all employees are very helpful and respectful even when line is out the door waiting for assistance.”
“Staff are very helpful here, very fast, never much of a line. They have multiple employees working to ensure it is as efficient as possible. They help you figure out what service you need and do whatever you need. I appreciate their help.”
“I’ve always had a good experience with this location. I come in and I’m greeted with a smile. The staff here is very professional and helpful. I’ve had a P.O. Box with them for over a year now and I have no complaints.”