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“Best UPS Store in Woodbridge! The customer service was excellent, and everyone was very friendly and helpful. I was carrying four boxes into the store, and the employees immediately came out to help me carry them. I really appreciated their kindness and willingness to help. It’s rare to see this level of customer service these days. Highly recommend this location”
“Brandon helped me out of a sticky logistics problem with above and beyond customer service!! Almost can’t believe it, small town friendly and kind. The absolute best!!”
“My first time at this location and I had a very helpful beautiful young lady by the name of Cindy greet me with a bright smile, while she also was helping a coworker of hers. She seen that I was in a rush and she handled all the shipping, printing, & notary in such a timely friendly manner. Keep up the great work Cindy, if only I got this kind of customer service on the daily. God bless her heart.”
“Huge shoutout to John Nguyen for his amazing customer service! He helped me send a package off to Texas and made sure everything was set up perfectly. Friendly, attentive, and efficient—John truly made my visit a breeze. I'll definitely be coming back here for all my shipping needs!”
“Customer service is outstanding! I stopped in for the first time out of convenience of location to ship a customer merchandise and I’ve been using them ever since. They are always pleasant, cost to ship is reasonable and they are very attentive to my needs. I highly recommend this business!”
“I always have a great experience with the team at Intelligent Office Alexandria. They are friendly, professional, and truly invested in their clients. And I was impressed with all the services they offer! The space is welcoming, with a great location just 1/2 mile from the metro and right off 495. Parking is easy and free. A true gem in the area and a great resource for small businesses.”
“The location is very convenient . Everyone who works here is so friendly and nice. I’ve never had a bad experience coming here and I’ve been going for years.”
“I have been a customer here for a couple of years. It gets busy and the area for customers is a bit cramped once that happens. I have had a few experiences with unprofessional individuals on the staff, however, the majority of the staff are pleasant and congeal. There have been ones who seemed a bit “short” with me. Everyone is prone to having an off day, from time to time. I give people the benefit of the doubt once. After that, I just avoid them.
I do enjoy the fact that my packages are always secure and stored with care. I have always received my mail, and have had it forwarded to me when I’m in Sweden, when I needed something important from the box.
All in all it’s a good little spot for basic mailbox, printing and shipping services.”
“We had an excellent experience at this The UPS Store location, thanks to LaShawn.
We needed to ship five boxes across the country ahead of a conference and coordinate having them held for pickup, which could have easily been complicated. LaShawn made the entire process smooth from start to finish. She was incredibly helpful over the phone, followed up with clear and timely emails, and made sure every detail was handled correctly.
What really stood out was her follow-through—she personally called to confirm the shipment arrived, checked on the pickup, and ensured the return shipment went just as smoothly. That level of care and communication is rare.
Truly outstanding service. Thank you, LaShawn!”
“This is the best UPS store in Woodbridge. The manager Mark is personable and helpful every time I do business there. Matt is also a stellar store associate. Highly recommended. But one caution- it can get a little busy there!”
“I had an issue with a shipment, and TJ did a really great job helping me figure out what happened to my package. He even tried to help me get a refund, which I believe I was entitled to. Although UPS ultimately didn’t approve the refund, TJ did everything he could on his end to support me and provide great customer service. I really appreciate his effort and dedication in helping me resolve the issue”
“I recently had the opportunity to use a local drop shipping business that offers a wide range of everyday services including fingerprinting, key duplication, mailbox rentals, and document copying—and I have to say, it’s a surprisingly convenient one-stop shop.
What really stands out is the versatility of the services. I initially went in for fingerprinting, and the process was quick, organized, and handled professionally. The staff clearly knew what they were doing and made what can sometimes be a tedious process feel smooth and efficient.
While there, I also needed a few copies made and a spare key cut. Both services were completed promptly, and the quality was spot on. The key worked perfectly, and the copies were clean and clear. It’s nice to find a place where you can take care of multiple errands in one visit without sacrificing quality.
The mailbox service is another big plus. For anyone who travels frequently or runs a small business, having a secure and reliable place to receive mail and packages is a huge benefit. The drop shipping component also adds value for entrepreneurs looking for fulfillment support without the overhead.
Customer service was friendly and helpful throughout the visit. The staff took the time to answer questions and made sure everything was done right the first time.
Overall, this business delivers convenience, efficiency, and solid service across the board. Whether you need fingerprinting, copies, keys, or mail services, it’s a dependable place that gets the job done well.”
“This has and still is a Great store with the Best service Ever! there has only been the Most Helpful, Friendly, Knowledgeable , Detailed Oriented,Associates here and any other UPS Store I have ever been to. I Really Miss the shipping center too,they were All Awesome there as well!!!”
“The guy who works here is great! I came in to send a pair of pants back, and this guy made it quick, easy, painless, and pleasant! Give him a raise and a promotion!!!”
“I have used this UPS store several times in the past year. Twice for special packing and/or sending needs. The manager, Sunny, has been so professional - going above and beyond each time. Everyone there has been consistently helpful. I highly recommend this store.”
“Pretty nice store in a good location. Employees were way more polite than other ups stores Ive been to. Brandy was very helpful and knowledgeable when it came to scanning documents.”
“Honestly, this place is the most reasonable for shipping items at the moment. I tried USPS and Parcel Plus, USPS was twice the cost to ship and Parcel Plus was 25% more expensive than the UPS store. Additionally, the other places had much longer lines. The UPS store was not only the least expensive, but the service was much more efficient.”
“I had to mail 20 different packages to 20 different addresses and Lewis made it SO easy. He was so quick and helpful. Best experience I’ve ever had doing a big shipment like this!!”
“I had an excellent experience at The UPS Store. The staff was incredibly friendly, professional, patient, and helpful from beginning to end. They made everything easy and stress-free, took the time to make sure I was taken care of, and provided outstanding customer service. It’s rare to receive this level of kindness and attention nowadays. I truly appreciate the wonderful service and would absolutely recommend this location to my family and friends. They definitely deserve a 10/10!”
“I had a very good experience at this UPS Store. I came here to drop off an Amazon laptop return, and the entire process took less than five minutes. The service was quick, easy, and hassle-free. I was very happy with how efficiently everything was handled. Excellent service!”
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“I have been using UPS for a variety of things for several years! I use it for my small business to ship. The employees they hire are always so sweet and help out so much. I couldn't recommend UPS more.”