The UPS Store in Richmond offers expert packing, shipping, printing, and notary services. Reviews describe the service workers as fast, efficient, courteous, friendly, helpful, welcoming, and pleasant. Customers report great experiences, with one noting the staff handled a notary request expeditiously. The store is commended for providing world-class customer service, with specific help offered for heavy items. It is a locally owned and operated location on Staples Mill, providing a reliable destination for all shipping and business needs.
NeAsia was working alone today and said when asked that she had been alone since 8:00 am. I was there around 1:00 and the line of customers kept growing. NeAsia could not have been more professional and helpful. She deserves recognition and maybe even a raise!
August 2026
I have been here dozens of times. I have never had a bad experience or even seen anyone else having trouble. I was quite surprised to not see a much higher star rating. They are always very fast, courteous and professional.
July 2026
Shout out to Cameron (sorry if I misspelled) for helping me with my Amazon return even when it was taking a couple mins past closing time! Was a big relief to have it taken care of
