The UPS Store in Richmond offers expert packing, shipping, printing, and notary services. Reviews describe the service workers as fast, efficient, courteous, friendly, helpful, welcoming, and pleasant. Customers report great experiences, with one noting the staff handled a notary request expeditiously. The store is commended for providing world-class customer service, with specific help offered for heavy items. It is a locally owned and operated location on Staples Mill, providing a reliable destination for all shipping and business needs.
NeAsia was working alone today and said when asked that she had been alone since 8:00 am. I was there around 1:00 and the line of customers kept growing. NeAsia could not have been more professional and helpful. She deserves recognition and maybe even a raise!
May 2026
The employees Cam and Kendall were so friendly and helpful they made my day. It was such a great return experience. Cam was efficient and friendly and Kendall assisted and was just as friendly as she was effective. They’re proof you can be all business and still make the customer feel welcome and valued.
February 2026
The BEST UPS store!!! EXTREMELY HELPFUL staff!!! I drive out of my way to come to this store!!!
