FedEx Office Print & Ship Center in Richmond, VA, is a dedicated one-stop shop for small businesses, offering a wide range of services, including printing, shipping, copying, and more. Customers can benefit from FedEx shipping, digital printing, direct mail, signs, graphics, internet access, and fax services. The convenient option to upload documents online ensures quick pick-up or delivery for various printed materials. Reviewers consistently praise the staff for their exceptional customer service. Fred, Hahane, Ashley, and Riley have been highlighted for being helpful, knowledgeable, and friendly, often going above and beyond to assist customers in urgent situations. Whether it’s printing flyers for lost pets or handling last-minute funeral materials, the team is committed to making every visit a positive experience. Many customers express their willingness to travel further to this location due to the high level of service received.
Lack basic customer service treatment. When they can't do something they get frustrated and blame the customer. Need better training with technology.
May 2026
The only store I'll go to! The staff is amazing and super helpful!
March 2026
They are the absolute best. Their customer service is fantastic!!! Went out of their way to help me on several occasions. Definitely do not deserve the low rating based on my dealings with them over the last couple of years!!!!!
